Hi,
Firstly, hello all, and thank you for the mods in allowing my access.
I have been reading your forum today, from a google link, in relation to Autrotrol units.
I have not yet found what I was looking for in advice, or maybe have overlooked where my predicament was explained (more than likely)
We have a water softener unit here, but do not know its brand, model number, manual etc.
I am surmising that it is an Autotrol unit?
I have supplied some pictures for possible identification purposes.
The problem we are experiencing, is that the unit no longer supplies clear water to the household. We use this bore supply when our normal water tank ( rainwater) becomes low.
The bore is very high in iron content ( which is evident in the photos and on the brine tank)
Things I have noted are:
* The timer indicator light does not indicate when power is on.
* It is no longer cycling through its cleaning cycle
* The brine tank fills with water to the top, and does not seem to reduce.
Things I did today...
* I cleaned the iron residue out of the visalage glass and cleaned the rubber type ball and seal
* I emptied the brine tank, down to my new 1 x bag of salt softener
* I manually turned the header panel to the backwash position. The unit started backwashing, but the red button dial just stayed in the same place all the time.
* I advanced the red button to the next cycle, and so on, in each case backwash or rinse took place, but at no time did it draw from the brine tank.
* I took the supply line apart at the brine tank, and whilst cycling the Autotrol manually, can see water being sent to the tank, coming out of the black line, or further down on the tank wand thing that goes to the bottom of the brine tank
* It never sucked any water.
I have no manual, so cannot use that to possibly troubleshoot, or show me other areas where I should look for places to clean things.
I have read here about "flappes" etc, but don't know what they are?
Any assistances you can give or point out to me ( maybe a link to a manual) would be greatly appreciated
Thank you
John
Firstly, hello all, and thank you for the mods in allowing my access.
I have been reading your forum today, from a google link, in relation to Autrotrol units.
I have not yet found what I was looking for in advice, or maybe have overlooked where my predicament was explained (more than likely)
We have a water softener unit here, but do not know its brand, model number, manual etc.
I am surmising that it is an Autotrol unit?
I have supplied some pictures for possible identification purposes.
The problem we are experiencing, is that the unit no longer supplies clear water to the household. We use this bore supply when our normal water tank ( rainwater) becomes low.
The bore is very high in iron content ( which is evident in the photos and on the brine tank)
Things I have noted are:
* The timer indicator light does not indicate when power is on.
* It is no longer cycling through its cleaning cycle
* The brine tank fills with water to the top, and does not seem to reduce.
Things I did today...
* I cleaned the iron residue out of the visalage glass and cleaned the rubber type ball and seal
* I emptied the brine tank, down to my new 1 x bag of salt softener
* I manually turned the header panel to the backwash position. The unit started backwashing, but the red button dial just stayed in the same place all the time.
* I advanced the red button to the next cycle, and so on, in each case backwash or rinse took place, but at no time did it draw from the brine tank.
* I took the supply line apart at the brine tank, and whilst cycling the Autotrol manually, can see water being sent to the tank, coming out of the black line, or further down on the tank wand thing that goes to the bottom of the brine tank
* It never sucked any water.
I have no manual, so cannot use that to possibly troubleshoot, or show me other areas where I should look for places to clean things.
I have read here about "flappes" etc, but don't know what they are?
Any assistances you can give or point out to me ( maybe a link to a manual) would be greatly appreciated
Thank you
John