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Thread: Remove Moen 3809 diverter spout

  1. #1
    DIY Junior Member integration's Avatar
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    Default Remove Moen 3809 diverter spout

    Hello,

    I am trying to remove a Moen 3809 diverter spout (image attached), but it just keeps rotating. There is no hex screw below. So I assumed that this was a threaded type diverter spout. Any help would be appreciated.
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  2. #2
    Moderator & Master Plumber hj's Avatar
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    There IS an Allen screw but it is on the bottom and you have probably rotated the spout so it is no longer lined up with the slot.
    Licensed residential and commercial plumber

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    DIY Junior Member integration's Avatar
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    Thanks for the quick response. The spout rotates freely, and I have tried seeing if there is an Allan screw, but there isn't one.

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    Forum Admin, Expert Plumber Terry's Avatar
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    I'm going with the Allen screw too.

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    Retired Defense Industry Engineer jadnashua's Avatar
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    There are only two common ways the spout is attached: screw on pipe fitting, or push-on, locked via a setscrew. If it's rotating without moving along the screw, the set screw is holding it. Now, you may have broken the collar with the setscrew, but there's still one there.
    Jim DeBruycker
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    DIY Senior Member Smooky's Avatar
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    If the pipe the spout is attached to is stuck into a shark bit type fitting, the pipe might be spinning in the sharkbite fitting. Can you see if the pipe is spinning or is it just the spout?

    http://www.moen.com/shared/docs/prod...ons/3809sp.pdf

    http://www.youtube.com/watch?v=VnjY4419BRs

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    Moderator & Master Plumber hj's Avatar
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    The Allen screw goes through a plastic insert inside the spout. You have probably loosened it so you have to line the slot up with the screw again.
    Licensed residential and commercial plumber

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    Forum Admin, Expert Plumber Terry's Avatar
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    If the pipe the spout is attached to is stuck into a shark bit type fitting, the pipe might be spinning.
    Smooky,
    Good catch. The Moen spec you have shows and IP spout. It would make sense then that if a Sharkbite was used, it would spin and spin.

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    Moderator & Master Plumber hj's Avatar
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    quote; if a Sharkbite was used,

    If some "idiot" did use a Sharakbite, (but I am not sure how they would have gotten it in there and tightened up), the the only solution is to "chop" the spout apart until you can access it and depress the "release ring".
    Last edited by hj; 09-07-2013 at 09:02 AM.
    Licensed residential and commercial plumber

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    DIY Junior Member integration's Avatar
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    Hello all,

    Thank you so much for all your responses. Only the spout is spinning. I think Smooky is correct, and a Sharkbite was used, and that's why its just spinning. So I guess I'll have to cut the spout in order to access the release ring. Any other suggestions before I do this?

  11. #11
    Retired Defense Industry Engineer jadnashua's Avatar
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    Sharkbites have their place, but I don't think that this is one of them!

    Do you have, or can you get access to the plumbing behind the shower wall? If so, you could release the pipe from the sharkbit and pull the pipe stub and the spout out. Might be just as easy to cut a new piece of pipe to attach a new spout to. How you kept it from spinning on the wall eludes me...must have caulked it tight to the shower wall, and that was the only thing really keeping it from moving around.
    Jim DeBruycker
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    Retired Defense Industry Engineer; Schluter 2.5-day Workshop Completed 2013, 2014

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    Thanks for the suggestion. The plumbing behind the wall isn't easily accessible. The spout only spins if I turn it by hand. There is no caulking.

    I just moved into this place, and the previous owner installed the plumbing in the bathroom, and probably the Sharkbite. Its a little tough to understand what his reason for this was. The whole installation is quite new, and its rather unfortunate that there is a substantial leak from the spout.

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    Forum Admin, Expert Plumber Terry's Avatar
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    there is a substantial leak from the spout.
    You may have a substantial leak in the wall too. I would take a hacksaw to it and see what you have to work with.

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    Thanks to everyone for their help and suggestions. I went ahead and hacked the spout, and lo and behold! It was held by a sharkbite!! I removed it with a sharkbite removal tool (available for around $2 in Home Depot), and installed the new spout. The thing that was really irritating me, the leak, has now stopped. One suggestion to anyone who might have to do this - using a hacksaw alone isn't enough. You will need a good pair of cutting pliers in order to cut away and remove the hacked part of the spout in order to access the pipe. It took a little effort, but I was able to do it.

    For those who are thinking about it, please don't install a sharkbite for the diverter spout, unless you wish to transform a 2 minute job to an hour of tricky work. There are a lot better ways to keep yourself busy!

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    Forum Admin, Expert Plumber Terry's Avatar
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    I would have loved to see a pictured of the spout all hacked up!
    I'm glad you got it fixed. Good story.

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