JMattero
New Member
Hello:
I need some help with this. I have two Gerber toilets in one of my rental properties which I purchased and installed in 2004. Last week a tenant called and said she went to the bathroom in the middle of the night, went back to sleep and was awakened by the ceiling in the living room falling down and water all over the living room (lower level) and bathroom (upper level). She claimed that, after she flushed, the fill valve malfunctioned and kept running, but the toilet was not clogged. Thinking this was impossible, I went to the property to inspect the damage. I held the float down, and, believe it or not, the toilet tank continued to fill, since the overflow pipe could not drain the water as fast as the fill valve let in into the tank. I checked the other toilet and the same thing occurred. Has anyone ever heard of this? It seems to me that this is a design flaw, but Gerber denies it. I have repaired the ceiling, and am thinking of replacing the tanks on both of these, but leaving the elongated bowls. Again, has anyone else had this problem?
I need some help with this. I have two Gerber toilets in one of my rental properties which I purchased and installed in 2004. Last week a tenant called and said she went to the bathroom in the middle of the night, went back to sleep and was awakened by the ceiling in the living room falling down and water all over the living room (lower level) and bathroom (upper level). She claimed that, after she flushed, the fill valve malfunctioned and kept running, but the toilet was not clogged. Thinking this was impossible, I went to the property to inspect the damage. I held the float down, and, believe it or not, the toilet tank continued to fill, since the overflow pipe could not drain the water as fast as the fill valve let in into the tank. I checked the other toilet and the same thing occurred. Has anyone ever heard of this? It seems to me that this is a design flaw, but Gerber denies it. I have repaired the ceiling, and am thinking of replacing the tanks on both of these, but leaving the elongated bowls. Again, has anyone else had this problem?