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Thread: water softener advice

  1. #16
    Water systems designer, R&D ditttohead's Avatar
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  2. #17
    DIY Senior Member mialynette2003's Avatar
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    That's funny right there I don't care who you are, that's just funny.

  3. #18
    DIY Junior Member rockman's Avatar
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    Simple thread with simple questions for someone with the knowledge base. Just curious Gary because I did use your website for info (thanks for the beta) but this thread was several days old before you arrived on scene to bash the only person who bothered to take the time to reply. You obviously have an axe to grind. I don't know if any of it is warranted or not but it's good to see such passion in a water softener forum. Reminds me of a certain diesel truck forum I frequent.

    Back to the issue at hand, the Fleck unit I ordered ONLINE shows up today and I'll report back on any issues with the install.

  4. #19
    In the Trades Tom Sawyer's Avatar
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    Quote Originally Posted by Gary Slusser View Post
    That's pretty good coming from someone that doesn't use his or his company's names. And is a 'manufacturer' that does not sell to the retail customer or local dealers, and has not been in the field to service equipment for many years now.

    Anyone wanting to know that info, PM me and I'll give you names and address.

    Dittos... you are spreading gossip you hear from your distributors and their dealers, and other 'manufacturers', their distributors and their dealers, that are all against online dealers and their suppliers that ship to online customers.

    Lets see if I understand you, Rockman could be ripped off online is what I take from your comments BUT... he paid a thousand plus LESS online than what the same thing would cost him had he bought from a local dealer that ripped him off...

    I say he's much better off by a grand plus if he's ripped off online instead of locally. And there are a hell of a lot more crooked local dealers than there are online dealers because the online dealer can't survive a bad rep like local dealers do.

    BTW, I have seen many times more complaints about local dealers than the few complaints about online dealers, so how about showing us where you see complaints about online dealers.
    A couple things here. 1st off, why would you give out information that someone would like to keep private other than for spite? 2nd off, though you consistently defend online dealers I wonder why? Face it, the online dealers are what forced clack to alter their policy. Not all of them mind you, but enough to be a problem. Are you defending all online dealers or just yourself? Theres a bad apple or two in every bushel. Try just answering the OP's questions for a change instead of getting into a pissing match over crap that mostly doesn't matter.
    [B]No, plumbing ain't rocket science. Unlike rocket science, plumbing requires a license[B]

  5. #20
    That's all folks! Gary Slusser's Avatar
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    Quote Originally Posted by rockman View Post
    .... Just curious Gary because I did use your website for info (thanks for the beta) but this thread was several days old before you arrived on scene to bash the only person who bothered to take the time to reply. You obviously have an axe to grind. I don't know if any of it is warranted or not but it's good to see such passion in a water softener forum. Reminds me of a certain diesel truck forum I frequent..
    Rockman... I helped you by renewing my web site for over 3 years now since I went out of business. I have to renew it again in a day or so. You shouldn't have unanswered questions if you study the info there. I keep renewing the site because I get 5000+ unique/first time visitors per month and hate to shut them off.

    As to that axe, I am the only water guy here that fully supports the DIYer and online dealers. The others here do not (albeit they claim to and lie about other things too), especially ditto dude.

    BTW, he used to say he didn't care if others here knew who he was becasue he has posted a link to an article he had published years ago and his name etc. is in/on the article. He has also said anyone that wanted to know who he is can PM him. But then he gets real excited if anyone says who he is or mentions his company name. He wants to be anonymous so he can keep calling me names and unprofessional and uninformed and not knowledgeable and that I live in our motor home and don't have any inventory etc. etc. etc.. So since he alluded to me in this thread, I replied. And out of the woodwork comes Tommie, IMO an old broken down plumber that gets into adult beverages fairly frequently, that used to say here he sold next to no softeners in his 30 years in daddy's business but lately he has denied that. He also likes to remain anonymous.

    Good luck with the new softener. One thing, when the softener regenerates, the resin is not exhausted. Another thing.... the sq ft of the house has nothing to do with sizing water treatment equipment. All that is explained on the sizing page on my web site; link in my signature below.
    Gary Slusser Retired (= out of business)
    Click Here to learn how to correctly size or program a water softener.
    CAUTION, as of Nov 12 2013 all YouTube videos showing how to rebuild a Clack valve have an error in them that can cause damage.

  6. #21
    Water systems designer, R&D ditttohead's Avatar
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  7. #22
    DIY Junior Member Jeremy Kern CWS I's Avatar
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    Wow I haven't been on this forum in years and it seems like yesterday I had this very same debate with Gary. Funny how some things never change. Rockman for a DIY'er you have done pretty good. Ditto's accurate on this post a 7000 should preform good for your needs. I sell mostly Clack products but that's a preference because you don't have internet dealers undercutting your prices and providing consumers with undersized, oversized, or outdated equipment lines. I would add how many product lines did Pentair launch that sunk like a boat full of holes due to direct to consumer sales by internet sales people selling the DIY guy equipment better suited for commercial application? The Merlin comes to mind. I've also seen a lot of the 9000's oversized that people purchased through less than reputable online dealers. I even had a home owner that had a two bath home with a hot tub and a pretty prominent online dealer sold him a 120k 2900 Fleck. He was less than happy when he found how much more he spent on an oversized system he really didn't need.

  8. #23
    Water systems designer, R&D ditttohead's Avatar
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    Uh oh, you are a certified water specialist. Gary wont be happy with that. Some things never change...

    As to the Clack valves, they have done a great job with marketing and getting rid of the online resellers. many of our larger customers feel the same way and they buy Clack from us for that same reason. Fleck has started to go the same route with the newer product lines. Clack, Fleck, Autotrol, all are awesome product lines manufactured by top tier companies. you really cant go wrong with any of these manufacturers.

    FYI, CWS VI, CI,

  9. #24
    In the Trades Tom Sawyer's Avatar
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    I try, lord knows I try
    [B]No, plumbing ain't rocket science. Unlike rocket science, plumbing requires a license[B]

  10. #25
    That's all folks! Gary Slusser's Avatar
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    Quote Originally Posted by Jeremy Kern CWS I View Post
    Wow I haven't been on this forum in years and it seems like yesterday I had this very same debate with Gary. Funny how some things never change.
    And after all those years, here you are showing up in this thread at this time to just pile on me. BTW, this is the second version (circa 2004) of Terry's forum and I have been here since just after he started his first forum.

    Quote Originally Posted by Jeremy Kern CWS I View Post
    Rockman for a DIY'er you have done pretty good. Ditto's accurate on this post a 7000 should preform good for your needs. I sell mostly Clack products but that's a preference because you don't have internet dealers undercutting your prices and providing consumers with undersized, oversized, or outdated equipment lines. I would add how many product lines did Pentair launch that sunk like a boat full of holes due to direct to consumer sales by internet sales people selling the DIY guy equipment better suited for commercial application? The Merlin comes to mind. I've also seen a lot of the 9000's oversized that people purchased through less than reputable online dealers. I even had a home owner that had a two bath home with a hot tub and a pretty prominent online dealer sold him a 120k 2900 Fleck. He was less than happy when he found how much more he spent on an oversized system he really didn't need.
    Jeremy.... Pentair is a holding company that has bought up MANY companies over the last 20+ years. They don't manufacture any products.

    Questions, are your trying to tell us that you don't buy any products online? How about that you don't do DIY type stuff around your house?

    Hasn't the Water Quality Association (WQA) taught you how to compete with internet dealers? Anything about not everyone that lives in your advertising area is your potential customer?

    I gotta say, although you are a bit shaky, I appreciate the non childish (ditto way) you've presented yourself. Please come back every few years just to let us know you're still around.
    Gary Slusser Retired (= out of business)
    Click Here to learn how to correctly size or program a water softener.
    CAUTION, as of Nov 12 2013 all YouTube videos showing how to rebuild a Clack valve have an error in them that can cause damage.

  11. #26
    That's all folks! Gary Slusser's Avatar
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    Well folks, for more insight into Jeremy's reason to be here, and how wild his ideas can get....

    http://www.terrylove.com/forums/show...nearby-bathtub
    Gary Slusser Retired (= out of business)
    Click Here to learn how to correctly size or program a water softener.
    CAUTION, as of Nov 12 2013 all YouTube videos showing how to rebuild a Clack valve have an error in them that can cause damage.

  12. #27
    DIY Senior Member mialynette2003's Avatar
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    Since when did Terry start operating a comedy show? I must be at McDonalds cause, "I'm loving it". LOL

  13. #28
    In the Trades Tom Sawyer's Avatar
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    I guess there's too many professionals giving advice. LOL
    [B]No, plumbing ain't rocket science. Unlike rocket science, plumbing requires a license[B]

  14. #29
    DIY Junior Member Jeremy Kern CWS I's Avatar
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    Gary just because it's not your idea doesn't mean it's wrong. The best way to resolve any problem is to have a large amount of ideas and then narrow them down to the most feasible. Plus I don't give out advice that I wouldn't apply to my own home.

  15. #30
    Water systems designer, R&D ditttohead's Avatar
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    Dang, the troll spray didnt work. I guess we need the industrial strength stuff.

    FYI, Jeremy comes with exceptional knowledge and credentials. He has been an active proponent of the water treatment industry for many years and brings actual knowledge based on years of experience. Those that troll around and hate people who have insurance, certifications, licenses, education, and field experience seem to get very jealous of anyone who is on this forum offering good advice. It is sad to see a simple question get turned into a multi page trolling mostrosity, I thought this had ended a month ago. I guess someone just cant help themselves.

    And Tom, it wasnt "online dealers" that made Clack enforce their rules, it was a "BAD" online dealer, and I think we all know who I am referring to.

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