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Thread: seeking advice for water softener settings...and more- oh there's always more

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  1. #1
    DIY Junior Member stella dubois's Avatar
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    Default seeking advice for water softener settings...and more- oh there's always more

    first off ... i am in no way a real handy man... my interests lean toward the humanities.
    i've spent some time reading this board and many thanks for the little i know.

    10 x 54 resin tank
    1 person

    you folks may want more particulars on pipes, etc - please ask & i'll do my best.

    hardness : 550 mg/l
    magnesium: 76.2 mg/l
    calcium: 96.7 mg/l
    (no iron, my test results are pages long & i think i've included the pertinents. if you need more, pls...)

    i'm thinking my test results include the magnesium in the hardness- am i wrong?
    is my hardness 32.5 grains per gallon? thats the calc i've been using.

    1 backwash: 8 min
    regenerate: 50 min
    2 backwash: 8 min
    rinse: 4 min
    fill: 8 min
    days between: 14

    i choose a 2nd backwash due to low water use and would like some input on this choice.
    this is program 1 on the clack ws 1 -tc.
    why the clack tc version, you rightly ask? good question - that's the more portion.

    i bought a house with a well/septic system that was in need of some repair, which i slowly
    addressed. the set up is outside and was uncovered but my brother built me a lovely wee wind
    resistant shed. after a couple years i needed 2 pumps replaced and a mechanical fleck head repaired.
    a neighbor recommended a fellow who talked me into a new electronic metered clack head. after
    some back & forth i acquiesced on the electronic metered clack head because (while i like mechanical)
    i'm all about efficiency.

    when i mentioned my water tests the fellow told me he doesn't use tests because he can:
    read water by looking at it. i inquired about his settings but he told me if i had any
    problems to call him. when pressed, he did tell me that he set the softener to regenerate every 5 days,
    which i believe to be a bit much but figured i'd sort it out later.

    giving the system a few weeks to rid the pipes of any residual crap, i called about the water not being
    soft. the dealer came out and changed the regeneration frequency to 3 days.

    i eventually reset the softener to the above with a 6 minute brine fill (more on that to follow) but
    would like some advice. additionally, this guy talked me into an electronic metered head. i'd already
    ordered the parts to repair the mechanical head but due to the efficiency of the metered head i went
    with it. now i've got an electronic non-metered head. and ... there's still more.

    i have a 10 x 54 resin tank - that's what the tag says. from the beginning the fellow has called the tank:
    a 1 cu ft tank. & he wrote the order as such. all this caused me to check which injector he installed:
    the red, d injector for a 9" tank which only confuses things further & i do apologize for this - certainly
    makes calculations more complicated for me. assuming good faith, what is the advantage for going down
    a size on the injector? i've only just removed the injector cap to check the color - and this prompted me to
    up the brine fill from: 6 to 8 minutes, thinking that lengthening (?) the brine fill would compensate...
    but honestly: its all disheartening.

    after 2 regens & using the hach 5b the water tests about 0 - 1 gpg. i'll need to go thru more regens and
    see how it goes thru 14 days, but i have no idea how to adjust for the red - rather than white - injector...
    its over my wee head. originally, i was seeking advice to set what i assumed was a metered clack - oh, them
    were the days ...

    but what about that injector size? and the non-metered head? from a fellow who can read water by
    looking at it ... ? some advice - please ... & thanks so much.

  2. #2
    DIY Junior Member Constru Expert's Avatar
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    Check out his article here about how to choose a water softener:


    Name:  water-softener.jpg
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  3. #3
    Water systems designer, R&D ditttohead's Avatar
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    Any technician who says he can tell how hard the water is without a test kit is an idiot and should be escorted off the porperty.

    Time clock softeners are not even legal in many states and municipalities.

    Did you install the metered head yet?

    Can you send a picture of the valve?

    We need to know what is actually in the tank. many companies sell 10x54 tanks with mixed medias so you may only have 1 cu. ft. of softening resin in side of it. We need to know how much you actually have to properly program it.

    The red injector does not affect the refill time. It will draw slightly slower than the white injector, but in general, it will be ok. You run the slight risk of salty water with the red injector, but it i unlikely.

    With the Hach 5B, what does your untreated water test at?

    We need a lot more information to properly assist you.

    Hope this helps.

  4. #4
    DIY Junior Member stella dubois's Avatar
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    Default

    Thnx for your response ditttohead. I'm replying from cell fone & will use recipe language, etc.

    Still have clack ws 3 button valve (tc model). Looking for local water peeps. Should I ask other fellow to replace head ?

    I drink ro water- sodium is quite high in well h20, which is flowing well.

    Prior owners (bldng contractor) installed system but septic plans say 6 peeps. I think they'd buy 1.5 cu ft tank but I know thinking can be dangerous.

    I listed my well water hardness, calcium, mag @ beginning of my original post. Hard drive croaked & now have no access to test results. I paid (way too much) money to have well h20 tested, & think tests are valid, winl for area. Too dark right now to go out to well head.

    Also, can't see your reply on this fone. Good grief, what did I miss?

    I will try to send foto, none of this is not my forte.

    Very grateful for your advice.

    Edit: so injector effects brine draw but not fill? Is this correct?

    And I have a photo of the head but can find no option to attach when using fone. (Not on profile either) But I did program using tc manual.

    I know I'm adressing all in round about terms. W/ the flintstones w/out computer...
    Last edited by stella dubois; 06-27-2013 at 06:33 PM. Reason: editing to add comment on injector

  5. #5
    Water systems designer, R&D ditttohead's Avatar
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    It sounds like you need to have someone do your work. You need to find a local professional, not some jokester who claims he can do it without a test kit. Do not let him back on your premises. He is an embarrasement to this industry. Mialynette is from Florida and he is very knowledgable. Maybe he knows someone local to you that is a good company. If not, I probably have several customers that way that I can refer you to but I dont like referring if I can avoid it.

  6. #6
    DIY Junior Member stella dubois's Avatar
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    Thnx for responding.

    System programmed to regen tomorrow. Just tested w/ hach b & still good. So settings w/ 14 day regen seem ok, altho I'm not sure if 2nd backwash is needed-while I still have the tc model.

    I paid $1800 for well + areator pump + softener head, which includes service & warranty. I was thinking it worthwhile to ask that metered head be installed? You advise its better to eat that loss & buy softener head from someone else? That will be some time.... for now I'll need to work w/ what I bought.

    But yes you are very right: I'll want to find a local pro. I've made a couple calls but no leads. & fyi, the fellow did the pump work 1st & didn't reveal his ways until all was complete. Very disappointing- & so highly recommended. Good heavens.
    Does maly... also do well work? Does one call him to a thread? or send a pm? For years I ran a survey crew w/ much time on construction sites- a man once told me that when a female is added, the simplest situations can get very complicated. Again, thnx

  7. #7
    Water systems designer, R&D ditttohead's Avatar
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    If you have the metered head, you can easily replace it yourself with a little finess or any water softener company that is decent will do it for a service fee only. No parts should be needed if it is the same manufacturer. The metered valve should have 5 buttons instead of three. But if your tc system is lasting 14 days between regenerations with soft water, then a metered unit becomes less important than I thought earlier. You mentioned earlier that the guy set it to regenerate evey 3 days, this is why testing is so important. if it were left to every third day, the system would be using 5X more salt than it needed too. I am going to guess he cant tell the hardness of the water without a test kit

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