Melissa2007B
Member
Hi guys,
I posted awhile back here, about a pressure valve, some of you may recall. Well now things are seriously screwed up. We're in the Denver area.
This is a UBC modular house that was put on a foundation around late 2004 and we moved in, in late December that year. Has a Rheem 40 gallon gas heater and PEX plumbing in the crawl space.
Our water heater failed on Friday night. I went to take a shower and only ice water. So I called a 24 hour place - ARS Rooter ( big national chain ) that said they did free estimates and weekend work at no extra charge. They said they'd be out today ( Saturday ) from 12:30-2:30, and that they carry water heaters in all their big trucks and can do the work if we approve it. Great.
So while we're waiting, they called and said they can't make it from 12:30-2:30, and now it will be 4-6 PM. Starting to make me nervous. I have allergies and if I don't shower every night before bed, I get itchy, and I already didn't shower last night and am itchy. We we wait and they don't get here by 6 either. I call and they said the guy is on his way. He finally gets here at 6:30, only he doesn't have a water heater with him, he's a tech who was doing rooter work.
So he does a bid sheet and I don't recall ever seeing it cost this much for a water heater, though we haven't bought one since before 2004, maybe 1998 in the last house. The deal?
$1300+ for a standard 6 year warranty and no maintenance calls.
$1600+ for some maintenance calls and I think, an 8 year warranty.
And $1800+ for the "Deluxe", which includes 3 years of draining it and 2 rod replacements, which supposedly extend the life to 10 years and they claim the warranty, parts & labor for that long. Hard to say, and trust someone, though, being these are one line scrawled stuff on a pink invoice sheet, not much details. But this is all for the same water heater model, but supposedly it lasts longer if they do the maintenance stuff and 2 rod replacements for the "Deluxe".
But then the tech has to first go get a heater, about an hour's round trip downtown somewhere. He leaves at around 7:05 PM and returns around 8:20 with a supervisor and a water heater. The supervisor is supposed to help him get done quicker. So they're looking at it and talking and saying that they will have to cut
Hi guys,
I posted awhile back here, about a pressure valve, some of you may recall. Well now things are seriously screwed up. We're in the Denver area.
This is a UBC modular house that was put on a foundation around late 2004 and we moved in, in late December that year. Has a Rheem 40 gallon gas heater and PEX plumbing in the crawl space.
Our water heater failed on Friday night. I went to take a shower and only ice water. So I called a 24 hour place - ARS Rooter ( big national chain ) that said they did free estimates and weekend work at no extra charge. They said they'd be out today ( Saturday ) from 12:30-2:30, and that they carry water heaters in all their big trucks and can do the work if we approve it. Great.
So while we're waiting, they called and said they can't make it from 12:30-2:30, and now it will be 4-6 PM. Starting to make me nervous. I have allergies and if I don't shower every night before bed, I get itchy, and I already didn't shower last night and am itchy. We we wait and they don't get here by 6 either. I call and they said the guy is on his way. He finally gets here at 6:30, only he doesn't have a water heater with him, he's a tech who was doing rooter work.
So he does a bid sheet and I don't recall ever seeing it cost this much for a water heater, though we haven't bought one since before 2004, maybe 1998 in the last house. The deal?
$1300+ for a standard 6 year warranty and no maintenance calls.
$1600+ for some maintenance calls and I think, an 8 year warranty.
And $1800+ for the "Deluxe", which includes 3 years of draining it and 2 rod replacements, which supposedly extend the life to 10 years and they claim the warranty, parts & labor for that long. Hard to say, and trust someone, though, being these are one line scrawled stuff on a pink invoice sheet, not much details. But this is all for the same water heater model, but supposedly it lasts longer if they do the maintenance stuff and 2 rod replacements for the "Deluxe".
But then the tech has to first go get a heater, about an hour's round trip downtown somewhere. He leaves at around 7:05 PM and returns around 8:20 with a supervisor and a water heater. The supervisor is supposed to help him get done quicker. So they're looking at it and talking and saying that they will have to cut pex and other stuff out of the way, will have to make a trip to Home Depot for parts ( on Saturday night? ) and this setup doesn't even meet code now ( no pressure overflow tank? I think we discussed this here awhile back when I posted about the pressure valve ). So I asked them if it will cost more for all this, and they said “noâ€, because I was getting the “Deluxeâ€.
But here it is, 8:45 and they haven't gone to Home Depot yet, and they're saying it will take at least an hour to drain the tank and then 3 hours to do all this work.
A little voice inside my head has been getting more and more nervous all day, so at that point I'm thinking that this could turn into the night job from hell and they may not get it done anyway tonight, AND may want to charge me more for it too. I'm getting VERY nervous about this. I looked up their company on Google, for reviews and can't tell that much from what I saw there – both good and bad, but they're a big national chain.
So at 8:45 I told them I'm canceling this job. I'm just gonna have to sleep another night, itchy and grubby and clear my head in the morning.
Meanwhile, while all this waiting was going on, I looked at Home Depot's site and water heaters there run $400 something to $700 something for one with a 6 year, though I WILL NOT TOUCH anything with GE on it! ( don't get me going about GE! )
I also notice that Roto Rooter offers this kind of work too, and their name is more familiar to me, but I STILL don't know who to trust, that can come out FOR SURE tomorrow ( Sunday ) an NO extra charge and GET THIS DONE RIGHT AND REASONABLY PRICED for us!
Any ideas?
I'm attaching a couple of photos for you to see what it looks like.
As we stand now, this job is canceled with ARS Rooter, but I imagine that if you guys said they were wonderful, perhaps we could get them back earlier tomorrow. Ideas?
Right now I'm just tired, itchy, grubby and disgusted.
I posted awhile back here, about a pressure valve, some of you may recall. Well now things are seriously screwed up. We're in the Denver area.
This is a UBC modular house that was put on a foundation around late 2004 and we moved in, in late December that year. Has a Rheem 40 gallon gas heater and PEX plumbing in the crawl space.
Our water heater failed on Friday night. I went to take a shower and only ice water. So I called a 24 hour place - ARS Rooter ( big national chain ) that said they did free estimates and weekend work at no extra charge. They said they'd be out today ( Saturday ) from 12:30-2:30, and that they carry water heaters in all their big trucks and can do the work if we approve it. Great.
So while we're waiting, they called and said they can't make it from 12:30-2:30, and now it will be 4-6 PM. Starting to make me nervous. I have allergies and if I don't shower every night before bed, I get itchy, and I already didn't shower last night and am itchy. We we wait and they don't get here by 6 either. I call and they said the guy is on his way. He finally gets here at 6:30, only he doesn't have a water heater with him, he's a tech who was doing rooter work.
So he does a bid sheet and I don't recall ever seeing it cost this much for a water heater, though we haven't bought one since before 2004, maybe 1998 in the last house. The deal?
$1300+ for a standard 6 year warranty and no maintenance calls.
$1600+ for some maintenance calls and I think, an 8 year warranty.
And $1800+ for the "Deluxe", which includes 3 years of draining it and 2 rod replacements, which supposedly extend the life to 10 years and they claim the warranty, parts & labor for that long. Hard to say, and trust someone, though, being these are one line scrawled stuff on a pink invoice sheet, not much details. But this is all for the same water heater model, but supposedly it lasts longer if they do the maintenance stuff and 2 rod replacements for the "Deluxe".
But then the tech has to first go get a heater, about an hour's round trip downtown somewhere. He leaves at around 7:05 PM and returns around 8:20 with a supervisor and a water heater. The supervisor is supposed to help him get done quicker. So they're looking at it and talking and saying that they will have to cut
Hi guys,
I posted awhile back here, about a pressure valve, some of you may recall. Well now things are seriously screwed up. We're in the Denver area.
This is a UBC modular house that was put on a foundation around late 2004 and we moved in, in late December that year. Has a Rheem 40 gallon gas heater and PEX plumbing in the crawl space.
Our water heater failed on Friday night. I went to take a shower and only ice water. So I called a 24 hour place - ARS Rooter ( big national chain ) that said they did free estimates and weekend work at no extra charge. They said they'd be out today ( Saturday ) from 12:30-2:30, and that they carry water heaters in all their big trucks and can do the work if we approve it. Great.
So while we're waiting, they called and said they can't make it from 12:30-2:30, and now it will be 4-6 PM. Starting to make me nervous. I have allergies and if I don't shower every night before bed, I get itchy, and I already didn't shower last night and am itchy. We we wait and they don't get here by 6 either. I call and they said the guy is on his way. He finally gets here at 6:30, only he doesn't have a water heater with him, he's a tech who was doing rooter work.
So he does a bid sheet and I don't recall ever seeing it cost this much for a water heater, though we haven't bought one since before 2004, maybe 1998 in the last house. The deal?
$1300+ for a standard 6 year warranty and no maintenance calls.
$1600+ for some maintenance calls and I think, an 8 year warranty.
And $1800+ for the "Deluxe", which includes 3 years of draining it and 2 rod replacements, which supposedly extend the life to 10 years and they claim the warranty, parts & labor for that long. Hard to say, and trust someone, though, being these are one line scrawled stuff on a pink invoice sheet, not much details. But this is all for the same water heater model, but supposedly it lasts longer if they do the maintenance stuff and 2 rod replacements for the "Deluxe".
But then the tech has to first go get a heater, about an hour's round trip downtown somewhere. He leaves at around 7:05 PM and returns around 8:20 with a supervisor and a water heater. The supervisor is supposed to help him get done quicker. So they're looking at it and talking and saying that they will have to cut pex and other stuff out of the way, will have to make a trip to Home Depot for parts ( on Saturday night? ) and this setup doesn't even meet code now ( no pressure overflow tank? I think we discussed this here awhile back when I posted about the pressure valve ). So I asked them if it will cost more for all this, and they said “noâ€, because I was getting the “Deluxeâ€.
But here it is, 8:45 and they haven't gone to Home Depot yet, and they're saying it will take at least an hour to drain the tank and then 3 hours to do all this work.
A little voice inside my head has been getting more and more nervous all day, so at that point I'm thinking that this could turn into the night job from hell and they may not get it done anyway tonight, AND may want to charge me more for it too. I'm getting VERY nervous about this. I looked up their company on Google, for reviews and can't tell that much from what I saw there – both good and bad, but they're a big national chain.
So at 8:45 I told them I'm canceling this job. I'm just gonna have to sleep another night, itchy and grubby and clear my head in the morning.
Meanwhile, while all this waiting was going on, I looked at Home Depot's site and water heaters there run $400 something to $700 something for one with a 6 year, though I WILL NOT TOUCH anything with GE on it! ( don't get me going about GE! )
I also notice that Roto Rooter offers this kind of work too, and their name is more familiar to me, but I STILL don't know who to trust, that can come out FOR SURE tomorrow ( Sunday ) an NO extra charge and GET THIS DONE RIGHT AND REASONABLY PRICED for us!
Any ideas?
I'm attaching a couple of photos for you to see what it looks like.
As we stand now, this job is canceled with ARS Rooter, but I imagine that if you guys said they were wonderful, perhaps we could get them back earlier tomorrow. Ideas?
Right now I'm just tired, itchy, grubby and disgusted.