Sometimes I get toilets sent to me to look at.
I waited a few days at home for one shipment, and then finally took my van and picked them up myself. If it's delivered by freight, expect to take the day off of work. So what is that? A sick day or a vacation day?
Every morning I would call and "It's on the truck for delivery" But they weren't.
I'm self employed, so that means I'm taking a hit on the paycheck.
One Fedex shipment came in a nice big box, with a broken tank lid. The manufacturer that sent it said, Yeah, happens that way a lot.
It's pretty hit and miss with porcelain shipments. It's not like your're ordering a camera in a styrofoam box.
Most of the truck drivers can't lift any weight, that's why they are drivers and not loaders. So expect to be there and unload the truck yourself.
I'm betting you can get it local, but just haven't found it yet. All my suppliers handle TOTO.
Buying Online
https://terrylove.com/forums/showthread.php?51759-Caught-in-the-act-of-Showrooming