Here comes disconnect between contractors and homeowners. Contractor assumes that ALL customers want lowest price, that ALL customers want high ROI. Yes, some segment of the market looking just for this. But it is a minority. Maybe customer wants comfort. Maybe customer wants latest and best there is. Maybe they want internet controlled boiler. or just yellow or red one. I see a lot of Mercedeses , BMWs and Cadillacs on the road. What kind of ROI they bring to the table? And those are not cheap ones. Maybe contractors have to learn something from car salespeople?
Not all but certainly the majority, not the minority unless you are lucky enough to be working in an affluent area. If I had to put a number I'd say less than 20% of customers are looking for the "Mercedes". And the other 80 just want something reliable that they don't need to take a 2nd mortgage to pay for. It always should come down to ROI.
I have a customer who wanted just a reliable system, because she was tired of old boiler being out of order every other week. Reduction of the fuel bill from $40,000 a year to just $8,000 came just as a nice side effect.
40,000 ? So she either lives in a mansion or a house with Holes big enough to throw a cat through. 40,000 is a world damn few folks live in. Why not use some more realistic numbers like the average schmuck that is spending around 2000 a year for oil or gas and you manage to save him 20%. Or 400 dollars a year. At 10 grand plus to upgrade the system you're talking a ROI time of 25 years and that's a much more realistic number unless you are replacing an 60 year old system that was crap in the first place
I like high efficiency heating. If someone wants just standard efficiency boiler, they can buy it somewhere else.
Great, you are not competition for the other heating guys in your area
As per warranty issues i will answer: what issues? There are no issues. every single boiler we installed performed flawlessly since day one. We had issues with one brand and I will not name it here, but they took care of the business.