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Thread: Low Water Pressure Woes! Pumping city water up a hill

  1. #16
    DIY Junior Member ren451's Avatar
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    Mar 2013
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    Quote Originally Posted by valveman View Post
    Although 15% failure is probably even low for other electronic devices such as VFD’s, we have almost no failures with our CSV’s. We dislike having even one unhappy customer, so 15% is unacceptable, and therefore we have discontinued the EPS.
    Does this mean that if I purchased the PK1AEPS from the supplier that I found, that it would not be covered under warranty?

  2. #17
    Moderator valveman's Avatar
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    No Way! We will still take care of any warranties. Just means when we run out of replacement EPS switches, you will get a regular pressure switch and a little credit for the difference.

  3. #18
    DIYer, not in the trades LLigetfa's Avatar
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    Feb 2011
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    Quote Originally Posted by valveman View Post
    We have discontinued the EPS15/99 pressure switch. Although I still have them on all my wells and love them. We were having about 15% failures. Most of these were installer errors as the push buttons are getting broken off when installing the cover...
    Sorry to hear that. All it takes is a few installers with fat fingers to up the return rate. I work in IT and see what some folk do to the ports and shake my head. Idiot-proofing is a war of escalation.


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