Ted A
New Member
Hi, I'm in need of help. I bought a complete water softener (Clack WS1) system a few years ago for a home I had just purchased that was in need of lots of repair. During the repair work I had a heart attack an everything was reduced to a slow crawl.
This past weekend I was finally able to install my brand new system only to get an error code 2002 / unexpected stall (after regen).
I've disassembled it several times & can't seem to see any mechanical problems.
The motor seems very strained at times (it slows way down).
Before I disassembled it the first time whole face of the controller was moving & it felt like something was going to snap inside.
The troubleshooting guide in the manual shows 9 different causes for this problem.
I was hoping someone could help me narrow down the probable cause of the error.
Again this is a brand new never used unit purchased May 2010.
Thanks,
Ted
This past weekend I was finally able to install my brand new system only to get an error code 2002 / unexpected stall (after regen).
I've disassembled it several times & can't seem to see any mechanical problems.
The motor seems very strained at times (it slows way down).
Before I disassembled it the first time whole face of the controller was moving & it felt like something was going to snap inside.
The troubleshooting guide in the manual shows 9 different causes for this problem.
I was hoping someone could help me narrow down the probable cause of the error.
Again this is a brand new never used unit purchased May 2010.
Thanks,
Ted