My name is Richard Thompson I am a reporter with KIRO-TV in Seattle. I'm trying to find folks in Western Washington (preferably from Olympia to Seattle) who are dealing with or have dealt with the Flushmate III recall. Does anybody know someone in Washington state who had a toilet equiped with this system that actually exploded ? We have also heard that the retrofit kit that is being sent to consumers is complicated (for many consumers) and many folks have ended up calling plumbers to fix the issue?
Thank you for your time I appreciate the help.
South Sound Bureau Chief
There's an extensive thread on here about the issue already, complete with links to video of exploding and exploded toilets, including a guy whose toilet exploded within minutes of his kid using the bathroom. There are also a variety of complaints from people about how the thing performed after the retrofit was installed, and, yeah, it's not a DIY job for anybody who isn't handy, but they don't pay for the plumber time to install the kit.