Thirty-six homeowners filed a lawsuit in Hennepin County, alleging that Roto-Rooter systematically pressured them into expensive and unnecessary excavation and sewer line replacement.
According to the Complaint, Roto-Rooter deliberately misrepresented the nature of its customers' plumbing problems, conveying that the homeowners had far more extensive plumbing problems than actually existed. As a result, Roto-Rooter charged homeowners between $3,500 and $17,000 for these unnecessary repairs. The lawsuit asks the court to order Roto-Rooter to stop its deceptive practices and to reimburse homeowners the amounts they paid for all unnecessary repairs.
http://www.zimmreed.com/Roto-Rooter-Lawsuit/44293/





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