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Thread: Is my new Toto SS114 toilet seat supposed to be loose and floppy? -with video-

  1. #1
    DIY Member stephenk's Avatar
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    Default Is my new Toto SS114 toilet seat supposed to be loose and floppy? -with video-

    I bought a Toto SS114 seat for my Drake II and it arrived today. It's made in China and very floppy. The seat's mounting flange is bolted to the bowl securely, but the seat and lid are all floppy and move independently from the mount. The seat easily moves around when in use.

    It seems there's lots of play in the hinge, allowing the seat and lid to flop side-to-side, even though the seat assembly is tightly bolted to the toilet.

    Is this normal?

    Here's a video of my new seat to show how much it moves around.
    Last edited by stephenk; 02-18-2013 at 08:14 PM.

  2. #2
    In the Trades mtcummins's Avatar
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    Wow, I'm becoming less and less impressed with Toto...

    Maybe call them and see what they say, that's def unacceptable.

  3. #3
    DIY Member stephenk's Avatar
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    Quote Originally Posted by mtcummins View Post
    Maybe call them and see what they say, that's def unacceptable.
    I emailed them and included a link to the video before posting this thread. We'll see what they say.
    Last edited by stephenk; 02-18-2013 at 03:47 PM.

  4. #4
    Test, Don't Guess! cacher_chick's Avatar
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    Damn, I just ordered one of those. I hope it's not like that.

  5. #5
    Retired Defense Industry Engineer jadnashua's Avatar
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    WHat works best is the blind fasteners that probably came with the toilet. The plastic screws and nuts that come with the seat do have slop in them. The blind fasteners are plugs that fit into the hole in the bowl and when you tighten the screw, they expand. These are much more secure. Some of the toilets come with them, not all. You can pick some up at a big box store, though.
    Jim DeBruycker
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    Retired Defense Industry Engineer; Schluter 2.5-day Workshop Completed 2013, 2014

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    DIY Member stephenk's Avatar
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    Quote Originally Posted by jadnashua View Post
    WHat works best is the blind fasteners that probably came with the toilet. The plastic screws and nuts that come with the seat do have slop in them. The blind fasteners are plugs that fit into the hole in the bowl and when you tighten the screw, they expand. These are much more secure. Some of the toilets come with them, not all. You can pick some up at a big box store, though.
    I don't think you understand the problem. The movement is not caused by a loose fit where the seat bolts to the toilet, that's a tight fit. The seat and lid are moving independently of the mounting flange. It seems there's lots of play in the hinge.

    The mounting flange is securely held to the toilet, but there's a loose fit in the hinge where the seat and lid connect to the mounting flange. The issue is with the way the seat is made, not how it's installed on the toilet.

    Watch the video more closely and I think you'll be able to see the issue. In the second half of the video I show a closeup of the mounting flange, which is securely held to the toilet. The movement isn't coming from the hardware supplied with the seat.

    And, this toilet didn't come with special seat mounting hardware.
    Last edited by stephenk; 02-18-2013 at 08:15 PM.

  7. #7
    DIY Senior Member wjcandee's Avatar
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    Yep. That's how it works on ours. The thing is firmly mounted but there is play where it connects to the bar. It doesn't bother us at all. Interesting that it's troubling.

  8. #8
    DIY Junior Member tso1ab's Avatar
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    We've got three of them. Initially the wiggle surprised me, but it hasn't been an issue for us. We like the seats.

  9. #9
    DIY Junior Member GeorgeCT's Avatar
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    I just checked mine and it does the same thing.
    It is supposed to give a little so it wont snap off when you sit down.
    It's not a defect but designed that way.

  10. #10
    DIY Senior Member DougB's Avatar
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    I noticed the same play in our Toto seat. It's difficult to sit on the lid - down right dangerous - I think it should be more ridgid also.

  11. #11
    In the Trades mtcummins's Avatar
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    I haven't used that Toto seat, but that seems like an awful lot of wiggle room, if its supposed to be like that. A little wiggle should be expected, or the hinge would probably not last long, but that is a lot.

    My Kohler (not usually a big fan, but like this seat) moves just a little, but it is solid and stable. You can sit on the lid w/o worry, or at least I can.

  12. #12
    DIY Junior Member GeorgeCT's Avatar
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    I'm 180 lbs and when I sit on the seat or lid it doesn't move just from shear weight pushing down.

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