I seem to have exhausted the internet with my research so it's time for me to start a new thread to help myself today and hopefully someone else in the future. I purchased a new water softener from http://www.discountwatersofteners.com with the idea that I would plug it in and be up and running. I have extremely hard water, 80 gpg so I bought a 96,000 grain single tank system (3 Cu. ft of fine mesh resin). There are 4 of us in the house though we're not heavy water users. Well the problem is I haven't had soft water yet! I have a TDS meter. My installation called for putting gravel at the bottom of the resin tank which I did using the supplied gravel. I initially did not install the small red basket/sieve type thing that fits over the bottom of the distributor and slips over the tube going down the resin tank but I went back and installed it once I figured out what its for since it wasn't mentioned in the directions. Here is what I've done so far:
- Testing brine draw with a bucket full of water
- Allowed the water and salt in the brine tank enough time to make brine (3 hours is enough?)
- Observed the system suck up all the brine in the brine tank during the correct time in the cycle.
- Observed the tank fill back up after wards during the fill cycle.
- Observed water flow freely through the drain tube at various points.
- Insured the unit is not in bypass (the above wouldn't happen if it was in bypass mode right?)
- Took apart the injector and screen and made sure all is well. The injector had a little ball that may have been stuck in the up position but I think I freed it. Could it be stuck again?
Additional facts about the system:
- The drain line port has a sticker on it that says 3.0
- All system setting other than the hardness and capacity settings are default.
- I took the fleck head off the resin tank and examine what I believe is the distributor to see if it's broken. Seems fine (see pictures).
I emailed the discountwatersofteners.com and was told that I should give it a chance to sit overnight and make brine properly and that if it's drawing brine it should work. I'm not sure about that, I thought I should have good brine in a few hours.
Anyways I would appreciate any help or advice I can get. I would even take a referral to someone around north columbus oh who I can call to come over and take a look at this for me. Either way I'll be sure to post my progress with this issue here for the sake of contribution.
[Pictures bellow are of the control valve off the resin tank observing the what I believe is the distributor cap on and off the unit as well as the red sieve that fits over it.]