update....I installed a new board and have the same results. I did a manual electronic check while house water was running, it showed the menu counting gallons, and also the main menu showed running water with the 'water drop' icons, the problem is the unit hasn't done a recharge in ten days. I can do a manual recharge and it goes through the complete cycle but my water isn't still soft. It appears the unit isn't recognizing a 'recharge' is in need. Any suggestions? Thanks.