RunninRich
New Member
- Messages
- 11
- Reaction score
- 0
- Points
- 0
Toilet is Standard Collection by American Standard. It will not completly flush, the water level stays the same in the bowl. If water is poured into the bowl it will empty. I have removed the toilet, wax seal looks great, can't see anything from the bottom.
Tried a couple of adjustments suggested by AS technical service, no change.
Customer told me it flushes after cleaning but just that one time, then back to the same old thing. Gave me an idea. If I put a couple of drops of Joy soap in the bowl, it works! But just for that one flush.
I am going to replace the toilet, but I have no idea why it is working this way. A friend with some plumbing background said he wouldn't believe it if he hadn't seen it with his own eyes.
Rich
Tried a couple of adjustments suggested by AS technical service, no change.
Customer told me it flushes after cleaning but just that one time, then back to the same old thing. Gave me an idea. If I put a couple of drops of Joy soap in the bowl, it works! But just for that one flush.
I am going to replace the toilet, but I have no idea why it is working this way. A friend with some plumbing background said he wouldn't believe it if he hadn't seen it with his own eyes.
Rich