Awesome new Trane XV95 furnace, but it is spilling a whole lot of water onto my basement floor. The old furnace was just draining into a hole in the foundation. This furnace is apparently generating more water, and the hole is overflowing.

I do have a sump pump about 18 feet from the furnace, and it is currently not running, so I do not think under the foundation is saturated. What is going on? Should my HVAC tech have run a hose to the sump pump? If so, I imagine that would have required another pump, because we'd need to go up into the suspended ceiling of my finished basement.

Thanks in advance.

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