Hello Folks,
Here is the dilemma: A wall mount toilet broke and I took it out. Then I saw that the waste horn is not in line with where it should be (it should be centered between the lower two bolts). It is about 1/2" too high and also not protruding past the finished wall. I tore out a bit of the wall to see which carrier it is. Turns out to be an "Ancon" and there is a hand-written number "CA 5123" on there. This cannot be found on the Watts Industries web site.
Peeking behind with a flash light it looks like the waste line is not held by any metal parts but free. It won't move at all. I haven't yet freed the whole carrier bracket because that would pretty much destroy the tiled wall.
The old toilet had been jammed in there with a huge wax ring but that does not sound right. What can I do? Is there a way to overcome the 1/2" offset? Major re-plumbing?
On the instructions for new toilets like the Glenwall it simply says "adjust waste horn". Well, how it that done?
Regards, Joerg.
Here is the dilemma: A wall mount toilet broke and I took it out. Then I saw that the waste horn is not in line with where it should be (it should be centered between the lower two bolts). It is about 1/2" too high and also not protruding past the finished wall. I tore out a bit of the wall to see which carrier it is. Turns out to be an "Ancon" and there is a hand-written number "CA 5123" on there. This cannot be found on the Watts Industries web site.
Peeking behind with a flash light it looks like the waste line is not held by any metal parts but free. It won't move at all. I haven't yet freed the whole carrier bracket because that would pretty much destroy the tiled wall.
The old toilet had been jammed in there with a huge wax ring but that does not sound right. What can I do? Is there a way to overcome the 1/2" offset? Major re-plumbing?
On the instructions for new toilets like the Glenwall it simply says "adjust waste horn". Well, how it that done?
Regards, Joerg.