7000SXT water softner system not working

[ditttohead]

The 40K is throwing me on this one. A 9x42 tank maxes out properly at .75 cu. ft, but a lot of companies put 1 cu. ft. into them. I do not know of any companies that put 1.25 Cu. ft. into a 9x42 tank. That would basically fill the tank, no freeboard and no gravel. Let me think on this one.

[Mikey]

There is a plastic "sleeve" around the tank itself and a black plastic base the tank sits in so it is a little hard to get an exact measurement.

Measure the circumference, using a flexible tape (a cloth tailor's tape works great) or a string, then divide by 3.14.

[scarpwi]

Would it help me to find any other serial number, model number or something? If I took some digital pictures of my installation would that be of any value to you?

[ditttohead]

The most important part for accurate and efficient programming is the media amount. How much resin is inside the tank. If they say it is a 40K system, then the prgramming guide above should be accurate.

I assume you left the old 3 valve bypass in place. Gate valves... neat. The system has a built in bypass so the 3 valve was not needed.

Measure the circumfrence of the jacket as Mikey said, I can figure it out from there. That looks like a 10" tank, but it is really hard to tell from a picture. I could definetly be wrong.