(206) 949-5683, Top Rated Plumber, Seattle
Results 1 to 15 of 15

Thread: No water in shower, tried everything

  1. #1
    DIY Junior Member loki993's Avatar
    Join Date
    Aug 2012
    Location
    Michigan
    Posts
    10

    Default No water in shower, tried everything

    I am absolutely out of options here. My issue started a while ago, keep in mind this is a fully remolded house with everything new in it. The shower worked without issues for probably 6 months. The water pressure in my shower was slowly going down and down. For a while it was a bearable inconvenience , until It got so bad it had to be dealt with and eventually I am where I'm at now with no water at all int he shower. I turn the faucet on and all I get is some noise, like kind of a sucking sound, and a trickle of water. The shower is a Delta Monitor 13 series. The list of what has been done is fairly long:

    Replaced the cartridge...twice, Ran without the cartridge to blow out any debris, Checked the lines and rough out for blockage. Had a professional plumber come out and check it. He cut out the tile, checked the rough out, pulled the pex lines off and they both ran fine disconnected. Checked under the house. After all that seemingly the flow was ok to the rough out he said it had to be the water heater, couldn't be anything else, because we checked everything. Its an on demand unit. He said that the pressure on the hot side must be down enough that the balancing valve was shutting the water down so it probably needed to be descaled. So fine.

    Come to yesterday I do the descale. Still no water in the shower. At this point I have absolutely no idea what to do. I'm out of options here aside from ripping the whole brand new shower out or changing the brand new water heater out. Neither of which may fix the problem.

    A word of note that I found curious in this whole thing. I've ran a cartridge with the guts taken out, the balancer and all that removed and also the plumber ran a test cap in place of the cartridge. I still got no water either time when that was done. I find that a bit curious since that is eliminating what is supposedly causing the problem.

    A lot of people are stumped on this one here. Any ideas before I have to start getting drastic?

  2. #2
    Plumber jimbo's Avatar
    Join Date
    Aug 2004
    Location
    San Diego
    Posts
    9,001

    Default

    Have you ruled out a clogged shower head??

  3. #3
    Moderator & Master Plumber hj's Avatar
    Join Date
    Aug 2004
    Location
    Cave Creek, Arizona
    Posts
    25,624

    Default

    You have NOT tried "everything, because if you had, you would have water in the shower. Given what you describe about the plumber, it looks like he is guessing and hoping eventually something will work. It would be easy to rule out the water heater by opening a hot water faucet in the sink and checking the pressure while the shower is turned on. Everything you describe could be caused by some condition at, or in, the shower valve, but I would have to be there to check it out. One problem that can occur with a shower only valve installed as per the manufacturer's instructions is that "debris" can build up where the "tub" opening was capped off and that will shut off flow to the shower head. It can be fixed, but there is not, and probably never was, any reason to "cut the tile". This possiblity is the reason I try to install shower only valves "upside down" so the water flows directly to the shower head instead of going down to a "dead end" and making a "U turn" back up to the shoer.
    Licensed residential and commercial plumber

  4. #4
    DIY Junior Member loki993's Avatar
    Join Date
    Aug 2012
    Location
    Michigan
    Posts
    10

    Default

    Quote Originally Posted by jimbo View Post
    Have you ruled out a clogged shower head??
    Im not even getting water to the faucet so the shower head isnt the issue.

    Quote Originally Posted by hj View Post
    You have NOT tried "everything, because if you had, you would have water in the shower. Given what you describe about the plumber, it looks like he is guessing and hoping eventually something will work. It would be easy to rule out the water heater by opening a hot water faucet in the sink and checking the pressure while the shower is turned on. Everything you describe could be caused by some condition at, or in, the shower valve, but I would have to be there to check it out. One problem that can occur with a shower only valve installed as per the manufacturer's instructions is that "debris" can build up where the "tub" opening was capped off and that will shut off flow to the shower head. It can be fixed, but there is not, and probably never was, any reason to "cut the tile". This possiblity is the reason I try to install shower only valves "upside down" so the water flows directly to the shower head instead of going down to a "dead end" and making a "U turn" back up to the shoer.
    Tuche, I've tried everything I can think of. As for the plumber yeah I'm not sure, I think he was guessing because no one seems to have any idea of whats causing it. It was a homeowners warranty job so I dont know if that makes any difference. He cut the tile because there was no other way to get to the lines that go to the rough in to check them. I have a straight pex run under the house from the water heater to the shower. there are no shut offs, so the only way to make sure I had pressure at the rough out was to pull the lines.

    I didn't see what he did when he was in there but he said the way it was acting seemed like the valve was in upside down, but it was odd because it had worked for a while, he said it shouldn't work at all of it was upside down. It wasn't upside down but I think he may have flipped it just to be sure and then put it back obviously.

    I'm trying to think of what else he tried.

    Also its not a shower only valve, sorry if I made it seem that way. Its a faucet and shower. So I guess when I say no water in the shower I'm really saying I have nothing at the faucet and then obviously if there is nothing at the faucet there isn't enough pressure to push up to the shower either.

    I mean to me it seems like it could be the valve too but without the cartridge it just seems like a brass fitting with not much to it. Also if I run the water without the cartridge I get water from the valve, though I have no idea how much pressure it is. I mean it seems like its coming out of it good but who knows.

  5. #5
    DIY Junior Member loki993's Avatar
    Join Date
    Aug 2012
    Location
    Michigan
    Posts
    10

    Default

    Quote Originally Posted by jameswade View Post
    why dont you try getting a professional in to help. If you arent 100% sure what it is you dont want to end up doing something wrong and breaking it.

    I found this site to have a number of decent plumbers
    I had a professional come and he couldn't figure it out, so I'm reluctant to spend money that I don't have for a guy to come and spend hours, while charging me, to search for a problem. Its nothing I cant handle its just finding the actual cause of the problem is whats proving difficult.
    Last edited by Terry; 11-26-2012 at 11:34 AM.

  6. #6
    Moderator & Master Plumber hj's Avatar
    Join Date
    Aug 2004
    Location
    Cave Creek, Arizona
    Posts
    25,624

    Default

    quote; Ran without the cartridge to blow out any debris,
    quote: Im not even getting water to the faucet

    One of those two statemenst is incorrect because they are diametrically opposed.
    Licensed residential and commercial plumber

  7. #7
    DIY Junior Member loki993's Avatar
    Join Date
    Aug 2012
    Location
    Michigan
    Posts
    10

    Default

    Quote Originally Posted by hj View Post
    quote; Ran without the cartridge to blow out any debris,
    quote: Im not even getting water to the faucet

    One of those two statemenst is incorrect because they are diametrically opposed.
    No. When I pull the cartridge out and turn water on water will shoot out of the rough out. When I put the handle assembly back together with the cartridge in I get no water. Nothing ever comes out of the faucet anymore.

  8. #8
    Moderator & Master Plumber hj's Avatar
    Join Date
    Aug 2004
    Location
    Cave Creek, Arizona
    Posts
    25,624

    Default

    IF water comes out of BOTH water openings with the cartridge out, the the problem is IN THE VALVE BODY itself. The valve WILL work if it is upside down, and in fact it would work better, (as I said it is the way I prefer to install the valve if it is just for a shower), and you would not have this problem. Have the plumber REMOVE the cap, (hopefully it is not a soldered in plug which will make the task much more difficult), on the bottom of the faucet inside the wall and clean out the TWO openings, one from the cartridge and the other up to the shower head.
    Licensed residential and commercial plumber

  9. #9
    DIY Senior Member bluebinky's Avatar
    Join Date
    Aug 2011
    Location
    Santa Clara, CA
    Posts
    354

    Default

    Ditto on what hj says...

    You need a good flow of both hot and cold water into the valve. Otherwise, you won't get anything when you put it all back together.

  10. #10
    DIY Junior Member loki993's Avatar
    Join Date
    Aug 2012
    Location
    Michigan
    Posts
    10

    Default

    Quote Originally Posted by hj View Post
    IF water comes out of BOTH water openings with the cartridge out, the the problem is IN THE VALVE BODY itself. The valve WILL work if it is upside down, and in fact it would work better, (as I said it is the way I prefer to install the valve if it is just for a shower), and you would not have this problem. Have the plumber REMOVE the cap, (hopefully it is not a soldered in plug which will make the task much more difficult), on the bottom of the faucet inside the wall and clean out the TWO openings, one from the cartridge and the other up to the shower head.
    I'm thinking its the valve too somehow. I honestly didn't think there was much to it but there mush be something going on in it and something must be clogged. I did a unscientific test on it dont know. I could find a test cap so I though id try a rubber drain plug, it fit just about perfect. I figured with nothing in there water should come right out of the faucet, it didn't. I turned the water back on at the main water shut off, I put a quarter turn on it and it blew the drain plug out and across the shower, I heard it. I don't think that kind of pressure builds up unless water isn't going anywhere, but I dont know for sure. I dont know if that was silly to do or not. The valve has regular fittings that unscrew for the water lines but I think its soldered to the pipe that goes to the faucet/shower so Ill have to fine a way to deal with that.


    Quote Originally Posted by bluebinky View Post
    Ditto on what hj says...

    You need a good flow of both hot and cold water into the valve. Otherwise, you won't get anything when you put it all back together.
    Right. I do get flow from both sides if I just let it go without the cartridge in. Water shoots across the shower, but water does come out, hot and cold.
    Last edited by loki993; 11-27-2012 at 10:38 AM.

  11. #11
    Retired Defense Industry Engineer jadnashua's Avatar
    Join Date
    Sep 2004
    Location
    New England
    Posts
    21,390

    Default

    If sometime during your trials, you only had one supply on when you then turned the shower valve on, it may have jammed the spool valve to one side. If this happens, normally, it would just recenter itselfwhen water was applied to both sides, but if it is jammed and there's a little crud in there, it may not. Some valves use check valves, some have a spool valve (which is what I was talking about), sometimes, these are separate from the cartridge, sometimes, they are incorporated into the cartridge. If yours are external from the cartridge, no water would come out if it was jammed to one end. Sometimes, all it takes is a sharp blow from a wooden mallet, sometimes, you have to remove the thing, sometimes you have o replace the thing. The only other thing it could be if water is getting into the valve body is that the outlet port is clogged or plugged.
    Jim DeBruycker
    Important note - I'm not a pro
    Retired Defense Industry Engineer; Schluter 2.5-day Workshop Completed 2013, 2014

  12. #12
    Plumber Winslow's Avatar
    Join Date
    Dec 2005
    Location
    Hawaii
    Posts
    450

    Default

    Turn off the water remove the cartridge and blow compressed air through the shower headand see if it is clear. This is the only fixture with a problem?

  13. #13
    Moderator & Master Plumber hj's Avatar
    Join Date
    Aug 2004
    Location
    Cave Creek, Arizona
    Posts
    25,624

    Default

    quote; I think its soldered to the pipe that goes to the faucet/shower so Ill have to fine a way to deal with that

    I may have to come over there and give you a "slap aside the head". Forget about the pipe that goes to the shower. Is there a connection on the bottom that would have gone to a tub? IF SO, unscrew that one and flush the "junk" out of it.
    Licensed residential and commercial plumber

  14. #14

    Default

    Some confusion here... I read back thru posts and I heard:

    Has both Shower Head and Tub Spout (OP uses "faucet" when I think he means Tub Spout)
    With cartridge OUT, water comes out valve BODY with force for BOTH hot and cold
    With cartridge IN, no (or little) water comes out Tub Spout or Shower Head.

    I assume your Tub Spout has the simple built in diverter that you pull on to re-direct water to shower head.


    To OP, is this correct?

    I beleive what hj is getting at is that after passing through the cartridge, the mixed hot and cold water exits the valve body
    thru the same opening in the valve bottom which is connected to tub spout.
    Around the same area there is an opening in the valve body that leads to the shower head. When you pull on the diverter
    in the Tub Spout you block the flow of water and it then is forced up to the shower head. With diverter disengaged water
    follows path of least effort...which is the much lower Tub Spout
    So if you have no water at EITHER SHower Head or Tub Spout you have:
    (1) Bad/Stuck/Defective Cartridge
    (2) Blockage in the valve body where water exits cartridge to go to Tub Spout or Shower Head
    Last edited by wraujr; 11-30-2012 at 12:49 PM.

  15. #15
    Moderator & Master Plumber hj's Avatar
    Join Date
    Aug 2004
    Location
    Cave Creek, Arizona
    Posts
    25,624

    Default

    quote; Has both Shower Head and Tub Spout (OP uses "faucet" when I think he means Tub Spout)

    They stated this was a shower, and few common showers have a "toe tester" spout. In my opinion, if they DID have one, they would not be having this problem.
    Licensed residential and commercial plumber

Similar Threads

  1. Hot water in shower not turning on, all other faucets have hot and cold water
    By redrover in forum Plumbing Forum, Professional & DIY Advice, Tips & Tricks
    Replies: 6
    Last Post: 04-08-2011, 07:20 AM
  2. water line issues between shower and hot water tank drain P-trap
    By ns in forum Plumbing Forum, Professional & DIY Advice, Tips & Tricks
    Replies: 5
    Last Post: 03-02-2011, 10:55 AM
  3. Low shower pressure-hot water only-1 shower only
    By mindfrost82 in forum Shower & bathtub Forum & Blog
    Replies: 3
    Last Post: 04-30-2009, 02:40 PM
  4. Shower hot water issue - hot from tub faucet, lukewarm from shower head
    By mikea128 in forum Shower & bathtub Forum & Blog
    Replies: 10
    Last Post: 09-29-2006, 06:37 AM
  5. replaced 1964 shower/tub faucets,now shower water pressure down significantly
    By very ignorant homeowner.. in forum Shower & bathtub Forum & Blog
    Replies: 2
    Last Post: 05-28-2006, 04:30 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •