I have been using a Clack WS-1 CS version a 1" water softener that for almost 5 years was working fine. All of a sudden I noticed my water getting hard so I thought maybe I had forgotten to add salt so I went to check on it. I opened the tank and it was full of salt and for the past couple of months I have noticed that the salt is not going down even after forced regenerations.

So I need help in troubleshooting the unit to see what is going on.

I bought this unit from Gary Slusher in April 2007 and have been quite satisfied with the unit until now.

After five years of enjoying soft water I can honestly say that hard water sucks!

Any and all help is greatly appreciated.