I just found this site and I'm at my wits end with my Brand New water softener.
It's a GE GXSF39E01 ser# DD100787A
I got into the service mode to see the GPH and see if its connected the right way by the meter going as the sink was on and the meter was going way too fast. it cycled through 1,000 gallons in about 10 seconds. the numbers are increasing until 999 gallons then starts over so I'm hoping at least the in and out lines are connected the right way.
I'm just looking for a solution why it's not giving soft water and why the meter is cycling like that.
From reading the manual my next step to try is cleaning the screen, nozzle, and venturi.
After that, remove the bypass valve and see if anything is wrong with the turbine on the outlet valve.
Any suggestions ?
The water softener was a few years old but brand new in the box.
I think my biggest mistake was hiring a guy from Craigslist to install it.
I had a local name brand plumbing company come out and give me an estimate and they wanted $1,250 it install since my 2003 home I just bought didn't have a loop.
I found a Craigslist guy that said he'd do it for $350.
after installation and a horrible looking plumbing job and way too many holes in my ceiling the unit didn't work.
I followed the instructions to a T. I had them come back and they cut a hole in the ceiling and noticed they used T's instead of 90's and the softener was just running in line with the main line.
So they cut out the Shark Bites with and box cutter and replaced the T's with 90's.
I know nothing about plumbing and never heard of shark bites. after studying up on them I now know they they disconnect in seconds with the removal tool. I cant believe a so called plumber didn't know that.
So now with the 90's installed the softener still didn't work. they never showed up again.
I cut back into the ceiling and removed the shark bites and reversed the two lines in hopes that they got the lines backwards.
when I turned the water back on I saw a tiny bit of grit in the sink. I'm thinking they had it right and when I reversed the lines it sucked a little bit of media into the plumbing.
I put the lines back how they were and regenerated again hoping it would magically fix itself which it didn't.