I had a customer who had it happen to them during the night. When I looked at their floors I asked them "what happened to the water".. The downstairs owners had just gone back home to Minnesota and no body had a key to their unit so they had to fly back to open it and see what had happened inside.Since my customers were the upstairs owners, the downstairs was the apartment which looked like it had had a fire with ceilings falling down and cellulose insulation over everything and 2" of water on the floor





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