(206) 949-5683, Top Rated Plumber, Seattle
Results 1 to 10 of 10

Thread: Faucet leaking down the drain lever

  1. #1
    I&C Engineer (mostly WWTP) Lakee911's Avatar
    Join Date
    Aug 2005
    Location
    Columbus, OH
    Posts
    1,328

    Default Faucet leaking down the drain lever

    Hi All,

    I have a model P0152C Widespread Lavatory Faucet from Strom Plumbing by Sign of the Crab (Page 78 of http://www.signofthecrab.com/PDFs/SOTC_2012_Catalog.pdf). It has developed a leak from the bottom of the faucet where the rod comes through to connect the linkage for moving the drain stopper up and down. It's just a drop every 5 to 10 seconds. Any idea where to start troubleshooting this one?

    Thnks,
    Jason

  2. #2
    TROJAN WORLDWIDE SALES RP MACPLUMB 777's Avatar
    Join Date
    Aug 2007
    Location
    Houston, Texas, United States
    Posts
    631
    Blog Entries
    1

    Default

    Yes trow it in the trash, !
    And get a good moen or delta cartridge faucet and live happily ever after

    MACPLUMB 777

    E-MAIL
    JERRYMAC@TROJANWORLDWIDE.COM


    35 YEAR MASTER PLUMBER, HEATING, ELECTRIC, DRAINS, FIRE SPRINKLERS, WATER HEATER
    AND BOILERS SINCE JAN, 1989

    281-706-1631 7 DYS A WEEK SALES AND TECH. SUPPORT
    Trojan Worldwide Web Site


     



  3. #3
    Moderator & Master Plumber hj's Avatar
    Join Date
    Aug 2004
    Location
    Cave Creek, Arizona
    Posts
    25,653

    Default

    The center pipe has cracked so you either need a new spout or a new faucet. How old is it? They have a 5 year warranty.
    Last edited by hj; 08-23-2012 at 07:15 AM.
    Licensed residential and commercial plumber

  4. #4
    I&C Engineer (mostly WWTP) Lakee911's Avatar
    Join Date
    Aug 2005
    Location
    Columbus, OH
    Posts
    1,328

    Default

    What are you talking about? It says right there on their website that "Each fixture is a reflection of [their] relentless pursuit of quality and improvement." Furthermore, "[they] have traveled tirelessly to find [their] items, to keep [their] quality high and to keep [their] pledge to [me]: [They] will continue to search the world for the highest quality products and the best people to serve [me]." This has to be as good as Moen or Delta! Has to be!

    Oh wait, here it is ... "We sell only to the plumbing trade and there is no direct purchasing by retail customers." I think that is because a real plumber will know how to fix a defective product.

    Ok, all kidding aside ... I really like the faucet. It's very sharp looking and matches the look of the bathroom and style of the house. So... need to somehow fix it.

    It appears the drip is coming from the spout and not traveling down the linkage from the drain. I wouldn't think the supply passage in the spout would even be connected to the passage for the rod to pull up the drain. Maybe I need to disassemble and see what's up?

    Edit: Sorry, missed HJ's response ... that's no good. Could it be a manufacturing defect, or likely something from installation back in the day? Any way of fixing it (and possibly losing the drain stopping function)?

    Thx,
    Jason

    Thx,
    Jason
    Last edited by Lakee911; 08-23-2012 at 07:18 AM.

  5. #5
    Plumber jimbo's Avatar
    Join Date
    Aug 2004
    Location
    San Diego
    Posts
    9,001

    Default

    There is a hole in your sink top where the spout connection comes up from the tee, and the drain actuator lever goes down. It is wide open, so if water gets in there, well down it goes. There are two possibilities:
    > the spout is not sealed to the deck. splashy water seeps in under.
    > there is a leak where the spout connects to the riser tube. That may be a seal, like an o-ring, or a defect like a bad solder joint or cracked fitting or tube. If you do not have a parts breakdown, you will need to call them or get a plumber in who is willing to spend some time trouble shooting, then coming back again with parts.


    If you cruise this forum, you will find that many of us have a low opinion of what we call "foo-foo" brands, for reasons of lack of tech support, poor parts availability, and often lack of quality.

  6. #6
    I&C Engineer (mostly WWTP) Lakee911's Avatar
    Join Date
    Aug 2005
    Location
    Columbus, OH
    Posts
    1,328

    Default

    Ya, this is a foo foo brand for sure. Expensive though--you'd think one would get what he/she pays for. I'll disassemble and see what I got. I didn't see a parts diagram online and I don't think the manufacturer wants to deal with customers...

    I saw the receipt in the stack of papers from the PO ... I don't think it's too old, but I'll need to check the age. I have a home warranty, but it does say for faucets that it will be replaced with "chrome builders standard." Maybe if its under warranty still they can get the part and cover the labor too.

    Thanks.
    Last edited by Lakee911; 08-23-2012 at 09:04 AM.

  7. #7
    Moderator & Master Plumber hj's Avatar
    Join Date
    Aug 2004
    Location
    Cave Creek, Arizona
    Posts
    25,653

    Default

    quote; I think that is because a real plumber will know how to fix a defective product

    You are kidding right? The ONLY way I "fix" a defective product is to return it. Otherwise, when it DOES fail, I have assumed the responsibility and cost for making it right. That "stem" is "sealed" into the spout and IF you try to remove it it will break off completely. Even if you did get it apart, there is no way you will be able to purchase the new piece you would need. You need a new spout or new faucet.
    Licensed residential and commercial plumber

  8. #8
    I&C Engineer (mostly WWTP) Lakee911's Avatar
    Join Date
    Aug 2005
    Location
    Columbus, OH
    Posts
    1,328

    Default

    Yes, I was...there was a smiley. I found a parts diagram, but haven't tackled it yet.

  9. #9
    Moderator & Master Plumber hj's Avatar
    Join Date
    Aug 2004
    Location
    Cave Creek, Arizona
    Posts
    25,653

    Default

    Any warranty will be from the manufacturer and they do NOT cover labor to install the part.
    Licensed residential and commercial plumber

  10. #10
    I&C Engineer (mostly WWTP) Lakee911's Avatar
    Join Date
    Aug 2005
    Location
    Columbus, OH
    Posts
    1,328

    Default

    What I had meant is, the manufacturer could perhaps cover the part under their warranty and my home warranty plan could cover the labor. But...no need now.

    I took it apart tonight and there is a cross fitting at the bottom. Supply from the handles come in to two sides and the top goes to the spout. The bottom has a threaded shaft from the spout sticking out--this is where the drain rod goes up through. A rubber bushing with a washer gets sandwhiched between the cross and a nut. This seals the bottom.

    The rubber bushing (more like a square oring) had a small tear in it. I tried a couple places here in town and couldn't locate it. Finally I decided to flip it over, snug it up real well and it worked.

    I would have taken pictures, but I worked up behind the sink where it was too tight to see well. Hopefully this thread will help someone.

    Thanks for the help, everyone.

    Jason

Similar Threads

  1. Single lever shower valve leaking...through the metal !!!
    By pktaske in forum Shower & bathtub Forum & Blog
    Replies: 9
    Last Post: 02-12-2011, 11:37 AM
  2. Pop-Up faucet leaking at the control not drain
    By landbuilder in forum Plumbing Forum, Professional & DIY Advice, Tips & Tricks
    Replies: 8
    Last Post: 02-25-2009, 08:23 PM
  3. Leaking Drain Body on Faucet Replacement
    By wjlebair in forum Plumbing Forum, Professional & DIY Advice, Tips & Tricks
    Replies: 12
    Last Post: 04-12-2008, 06:57 PM
  4. Kitchen faucet lever question
    By djryval in forum Plumbing Forum, Professional & DIY Advice, Tips & Tricks
    Replies: 5
    Last Post: 01-07-2008, 02:39 PM
  5. KWC Single Lever Faucet w/Shower Head
    By cmw in forum Plumbing Forum, Professional & DIY Advice, Tips & Tricks
    Replies: 1
    Last Post: 11-14-2007, 08:09 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •