(206) 949-5683, Top Rated Plumber, Seattle
Page 8 of 25 FirstFirst 123456789101112131415161718 ... LastLast
Results 106 to 120 of 361

Thread: American Standard Champion toilet Review and comments. Rated #1 by Consumer Reports

  1. #106
    Comments by readers Reader Review's Avatar
    Join Date
    Jan 2006
    Location
    Emails and phone calls sent in by readers
    Posts
    386

    Default

    I purchased a Champion toilet in Feb 2005 and have had nothing but problems with it ever since. American Standard should be ashamed of making this very expensive toilet then selling it to the public with defects they knew about but sold with the attitude, "Let the buyer beware". The day after installing this toilet it bagan to run and we had to shut the water off and called American Standard to hear them say, "we will send you new o-rings in the mail, you should get them in about 3 days." To which I replied, "And what are we supposed to do for a toilet?" And they said, "you will have to wait until the new o-rings come in the mail and install one and your problems will be solved." We called Lowes where we purchased the toilet and they came out immediatly with a new o-ring. The o-ring they installed failed soon after so I replaced it with one they sent and it failed soon after. I called American Standard and they said, "we have designed a new o-ring and we will send them in the mail and you will have no more problems." After using up 3 of the 4 o-rings I called again to be told, "your problem is not the o-ring but the tower, we will send you one in the mail.' To which I replied, "And who is going to install it?" And their reply, "Either you or a plumber, all we do is furnish parts." I have sinced gone on line to BBB of New Jersey to file a complaint and also went on line to investigate a "class action law suit". I have heard from a law firm and hope it goes forward.

    Please advise all those who have complained to you to send their complaints the BBB of New Jersey. You can find them on line by going to BBB. Also post complaints online to "Class Action Lawsuit". I have done both and have heard from both and hope they investigate, which I am sure they will do if they receive enough complaints. I get nothing when I call American Standard except; "our warrenty covers on parts.".
    1/20/2007
    Robert Klein
    Last edited by Reader Review; 04-13-2007 at 06:01 PM.

  2. #107
    Comments by readers Reader Review's Avatar
    Join Date
    Jan 2006
    Location
    Emails and phone calls sent in by readers
    Posts
    386

    Default

    Tank to bowl gasket is not formed correctly. You can not tighten the bolts all the way to make the tank sit firmly on all four ceramic contact points. This will distort the tank to bowl gasket causing it to leak. As for the tower, it is also poorly designed. It needs a float to hold it open for a second so we don’t have to. Otherwise it won’t flush a single square of toilet paper. I made a temporary float for the tower out of spray paint can lids and wire ties. It also needs the whole chain position / tower catch thing rethought. My handle lever seems to be in the way and it’s too short of a distance to do any real adjustments. I can honestly say that I’ve never had a problem with the tower gasket. If this starts to give me problems, I’m sure I will replace the toilet immediately.
    1/20/2007
    T Causey
    Last edited by Reader Review; 04-13-2007 at 06:01 PM.

  3. #108
    DIY Junior Member chubyball's Avatar
    Join Date
    Dec 2006
    Location
    Ohio
    Posts
    27

    Default

    Now it explains why most of the jobs are moved to over sea.

  4. #109

    Default

    I don't like ANYTHING made by American Standard. They USED to be a good brand....back when plumbers poured lead joints.

    and as for the tank to bowl...I had a toilet like that this summer, can't remember the brand. Bolts were pretty tight but the tank was still rocking so I took it back up and cut 4 "spacers" out of 1/2" pex and made my own stops. ...worked like a charm

  5. #110
    DIY Junior Member Indigo56524's Avatar
    Join Date
    Feb 2007
    Location
    Minnesota
    Posts
    1

    Exclamation

    Our American Standard Champion toilet is an insult. It is obvious AS did absolutely no testing of this terribly designed toilet before marketing it to the unsuspecting public. We ordered this toilet through our plumber and did not realize AS's reputation could not be relied on. Besides the poor design of the red "stopper" ring, we did not realize from photographs the top was rounded which does not allow us to store anything on the tank surface.
    Replacing this nasty toilet will mean a trip to the landfill - including a disposal fee. Just how many thousands of these will end up in a landfill? Shame on AS for creating a product destined to be found by future archaeologists in such great numbers - not in homes, but in the trash. This is just one irresponsible example of manufacturers contributing to global warming via cheap products which must be replaced much too soon. Just think of the energy consumed by manufacturing & shipping of such junk.

  6. #111
    DIY Junior Member BigBoschMan's Avatar
    Join Date
    Feb 2007
    Location
    New York
    Posts
    8

    Default

    Do these review's apply to both 1 pc.& 2 pc. Champions??

    I have a client who has decided on the I pc. instead of my recommended Toto Supreme but judging from these response's I am ready to steer him otherwise.

    He has opted for the 1 pc. & was really intrigued by the "victory lap" flush that AS claim's this Champion serie's has?

    My client's concern is a complete flush with minimum water usage.

    Any other alternative's??..Cost is'nt a problem.

  7. #112
    Forum Admin, Expert Plumber Terry's Avatar
    Join Date
    Aug 2004
    Location
    Bothell, Washington
    Posts
    14,221
    Blog Entries
    1

    Default

    Whether it's a one or two piece shouldn't matter much. They use the same parts.

  8. #113
    DIY Junior Member BigBoschMan's Avatar
    Join Date
    Feb 2007
    Location
    New York
    Posts
    8

    Default

    Thanx for the quick respone Terry!

    Sound's like it's something worth avoiding & i'll look over your review to make another decision.

  9. #114
    DIY Junior Member riker1384's Avatar
    Join Date
    Sep 2006
    Location
    Virginia
    Posts
    22

    Default

    Ours leaked and the float mechanism stopped working. They sent a whole new tower at no charge, but I only changed the seal. I kind of like having more control over the volume of the flush; I can empty the whole tank now if I want.

  10. #115
    DIY Junior Member Stacy's Avatar
    Join Date
    Mar 2007
    Location
    District of Columbia
    Posts
    2

    Default Consumer Problems with American Standard Champion Toilets

    My name is Stacy King and I am a paralegal at Mehri & Skalet, a Washington, D.C. law firm. Our firm is currently investigating consumer problems with American Standard Champion Toilets. If you are an owner of a American Standard Champion Toilet experiencing problems with your toilet and you would be interested in discussing the details of your situation, please contact me using the information below.

    Email:sking@findjustice.com
    Telephone: (202) 822-5100 ext. 123


    Stacy King

  11. #116
    DIY Junior Member watfallet's Avatar
    Join Date
    Feb 2007
    Location
    California
    Posts
    11

    Default Rebuttal

    Quote Originally Posted by Stacy
    My name is Stacy King and I am a paralegal at Mehri & Skalet, a Washington, D.C. law firm. Our firm is currently investigating consumer problems with American Standard Champion Toilets. If you are an owner of a American Standard Champion Toilet experiencing problems with your toilet and you would be interested in discussing the details of your situation, please contact me using the information below.

    Email:sking@findjustice.com
    Telephone: (202) 822-5100 ext. 123


    Stacy King

    Wow, a toilet chaser!


    Can I second the motion?


    I hope this case holds up in court. I wouldn't want any leaky arguments.

    (har har)


    [This was all in good humor. I hope nobody takes offense. If you think these jokes are off-color or foul-smelling, I promise to flush them off this board faster than a Toto with Gmax.]

  12. #117
    Network Engineer EricTheBald's Avatar
    Join Date
    Apr 2007
    Location
    Columbus, Ohio
    Posts
    7

    Default

    Judging by this thread I apparently have the only functioning AS Champion toilet in existance. I bought it about a year and a half ago and the only problem has been the weak bowl wash that forces me to use a toilet brush essentially every time. Other than that I've been very happy with it.

  13. #118
    Master Plumber master plumber mark's Avatar
    Join Date
    Feb 2005
    Location
    indianapolis indiana - land of the free, home of the brave....
    Posts
    4,244
    Blog Entries
    1

    Talking aint life grand..toilet bowl wars......

    Lawyers are so desperate that I have even gotten calls
    from them over the possibility of starting a class action lawsuit....

    I guess if they absolutely got to stick their heads into something , a nasty
    Champion toilet bowl is as good a place as I
    can think of.....

  14. #119
    Comments by readers Reader Review's Avatar
    Join Date
    Jan 2006
    Location
    Emails and phone calls sent in by readers
    Posts
    386

    Default

    DO NOT BUY THIS TOILET!
    Somewhere I read that to try siliconing the flush valve on. It doesn't work. It still leaks, leaks, leaks.... It's supposed to save water. HAH! Our toilet runs almost constantly!
    1/18/2007
    J. McGown



  15. #120
    Comments by readers Reader Review's Avatar
    Join Date
    Jan 2006
    Location
    Emails and phone calls sent in by readers
    Posts
    386

    Default

    The lazymans way to fix the broken piston....
    I installed a Champion about 6 months ago, although it flushed fine with no solids in the bowl, I often had to double flush when solids were present. A couple of weeks ago the spring mechanism broke as V..S.French Tue, 26 Apr
    2005 explains in that post. I was not very happy about it but I must admit that with three boys the toilet got a lot of action those six months.
    I called American Standard and they were nice enough. Even without a receipt or warranty card they offered to (and did) replace the interior tower... which would require removing the tank to replace.
    Not looking forward to going through all that and being to stubborn and too cheap to pay the ransom plumbers want in my area, I improvised.
    Since I could manually flush the toilet by lifting the lid and then lifting the tower, I figured that I might be able to wrap something around the tower itself (since it is fluted toward the top), and connect that to the handle mechanism inside the tank.
    What I ended up using was a pair of those plastic "locking" pull ties that are used to tie cables together. You know the ones that you can pull tighter but can never pull back out.
    It took a couple of attempts to get the tensions correct but now I can flush the toilet as normal... Better in fact, since I can hold the tower open a second longer when the bowl is full of solids and whoosh - gone!
    I figure the plastic ties should last quite a while since they won't rust and water wont weaken them but even if one does fail, I got a whole pack for a buck or two and it would only take a few minutes to replace!
    1/25/2007
    M. Paulina

Similar Threads

  1. American Standard Cadet 3 Three Toilet consumer product review
    By LaNor in forum Toilet Forum discussions
    Replies: 364
    Last Post: 02-17-2014, 12:53 PM
  2. Briggs Vacuity toilet review and comments. Rated #1 by Consumer Reports
    By superecho in forum Toilet Forum discussions
    Replies: 24
    Last Post: 09-07-2012, 02:55 PM
  3. American Standard Champion toilet Review and comments. Rated #1 by Consumer Reports
    By Reader Review in forum Plumbing Forum, Professional & DIY Advice, Tips & Tricks
    Replies: 424
    Last Post: 09-10-2011, 11:09 AM
  4. Eljer Titan toilet product review, Rated #1 by Consumer Reports
    By Reader Review in forum Toilet Forum discussions
    Replies: 21
    Last Post: 04-18-2011, 06:32 PM
  5. Replies: 25
    Last Post: 12-12-2009, 09:47 AM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •