American Standard Champion toilet Review and comments. Rated #1 by Consumer Reports

[Reader Review]

About five or six months ago, I installed two of them. One upstairs, one down.

Until last week, no problems and am pleased with the performances.

My wife noticed that water was cycling through the toilet every five minutes or so.

The red seal turns out to be not sealing.

Do I get it fixed through Home Depot or through American Standard I wonder?
1/29/2007
D Fedorick

[Reader Review]

Our American Standard Champion toilet is an insult. It is obvious AS did absolutely no testing of this terribly designed toilet before marketing it to the unsuspecting public. We ordered this toilet through our plumber and did not realize AS's reputation could not be relied on. Besides the poor design of the red "stopper" ring, we did not realize from photographs the top was rounded which does not allow us to store anything on the tank surface.
Replacing this nasty toilet will mean a trip to the landfill - including a disposal fee. Just how many thousands of these will end up in a landfill? Shame on AS for creating a product destined to be found by future archaeologists in such great numbers - not in homes, but in the trash. This is just one irresponsible example of manufacturers contributing to global warming via cheap products which must be replaced much too soon. Just think of the energy consumed by manufacturing & shipping of such junk.
2/10/2007
D. Rogers, Minnesota

[Reader Review]

We have owned the American Standard Champion toilet for almost 3 years now and have had a continuous problem with water leaking from the flush seal and my husband has continuously had to readjust the seal.
The problem is getting worse and more often and we have tried to replace the seal but could not find one
at Home Depot (where we purchased the toilet) or Lowe's. I tried to get in touch with American Standard today, but they were closed. I plan to call them on Monday to try and obtain a new seal or to find out where
I may purchase one locally. I am very disappointed with American Standard and do not ever plan to buy their products. Our previous toilet was about 30 years old and never gave us this much trouble. Wish we had researched this toilet before buying it. I hope someone reads our reviews before buying.
Peg Sat 3 Mar 2007

[Reader Review]

We have had to replace our tank 3 times. We continue to have issues, they continue to send us parts dated earlier than the previous. Does anyone know if there is a class action suit in regards to this toilet? The worst money I have ever spent!
3/12/2007
M. Hall

[Reader Review]

I am a plumber also and have had my share of problems with this commode. However when I bought these commodes from a home improvement stores, I've had that same problem with the flush valve. I would call the company and they would send out a upgrade part. So far there have not had any problems with them. It's been over a year. But they are suppose to have a ten year worry-free guarantee, right? Now, the same commode (the Campion) I have purchased at a plumbing supply store, I have never had any problems with them at all.
4/11/2007
Bossvulcan


Champion tank lid

[Reader Review]

Wish I had found this site before I installed this toilet. I bought it in late 2005. I too have had problems with the "red" seal. Water leaks by it all the time. My advice is to flush this toilet and buy something else.

R Ferguson April 13, 2007

[Reader Review]

Based on Consumer Reports recommendations, I installed an A.S. Champion toilet in my house about a year ago. Just like V.S. French (26 Apr 2005), the spring within the 'piston' on the inside of the flush mechanism fell out when a plastic piece it was attached to inside the piston broke. I can't find replacement parts. A.S. has no web site that I can find to order these particular replacement parts. Their customer service site is worthless. Anyone would be crazy to buy A.S. products.
4/14/2007

D.Hall

[Albany]

I bought the Champion in June 2004 and had no problems with it after the 1st 2 years. I then started to hear the toilet refilling itself around September 2006. I went here and saw all the problems everyone was having with it. I went to Lowe's, the store I bought it in and I was told that I had to deal with American Standard since it was past the time limit Lowe's will do anything to help a customer with a bad toilet.
When I tested the leakage problem by turning off the water, I found the tank completely empty in less than 1 day.
Unlike some of the others who have tried numerous fixes, I just gave up, replaced it & threw the thing away. It's not worth it to bother trying to fix something that will just break again and again.

[unhappy crappy]

JUST TO LET ALL OF MY UNHAPPY CHAMPION OWNERS OUT THERE KNOW THAT.... THERE IS A COMPANY CALLED KORKY WWW.KORKY.COM THAT HAS RELEASED A FLUSH VALVE SEAL THAT REPLACES THAT WONDERFUL PIECE OF RED RUBBER WE ALL HATE SO MUCH. AND ITS AVAILABLE AT HOME DEPOT..... IN THE PLUMBING AISLE.... PART NUMBER 428BP... ITS IN A BLUE AND WHITE PACKAGE AND SAY IT FITS AMERICAN STANDARD CHAMPION FLUSH VALVE SEAL.... SUPPOSEDLY IT RESISTS CHLORINE TOO. I WILL KEEP YOU ALL POSTED AS TO HOW LONG IT LASTS..... AND BEST OF ALL ITS MADE IN THE USA!!!! THANK YOU KORKY....LAVELLE INDUSTRIES.....

[Bosco7284]

Finally the answer to the leaking red gasket on the Champion Toilets. The Home Depot stores (at least in the north east) now have in a new Champion tank. It is called The CHAMPION 4. It is a direct replacement of an original champion Tank and will fit on any champion bowl. It has basically a plain 3 1/4in flapper instead of a flush tower. Also it has a Flat tank lid so you can store stuff on top of the tank. The model number on the tank is 4266014.020 and the Home Depot Sku is 872235. I’m sure if you complain to the store they will let you do an even exchange for the tank. It cost the same as the old tank. I hope this helps

[Andrew21]

Is it me or you cannot lean back on this tank either? I'm scared as hell to lean back since we tighten the bolts tight and the tank might crack. What to do? I have a piece of wood on the back hoping that nobody will lean back but COME ON! Who has a piece of wood on the back's of their toilet tanks? UGHHH

[dpullem]

I purchased the Champion couple weeks ago, hadn't really had any problems except the tank was a little wobbly (I was afraid to tighten it down till it touched the bowl) and I didn't like the slope on the lid of the tank. I called Home Depot and they let me return it without the box. I picked up the new
Champion 4 tank and it looks better then the older model and it fits great. The new flapper works good. I'm a happer camper.

Boscoe thanks for your input.

Don

[Andrew21]

Jeeez..if that fits good, then Champion should let us exchange these damn tanks. I have to cut a piece of wood and put angles on them so that it fits between the wall and toilet. I don't want anyone to lean on it.

ughhhhhhhhhhhhhhhhh I wish I bought a toto..

[Vanlin]

We also, have an AS Champion and have had this jewel for almost one year. It was touted as the best thing since sliced bread and with it's price it should have been. But it's not. It's the worst ripoff that I have suffered in my 62 years. I won't go into all of the problems with this piece of crap because they have been well covered on this forum but I do have three questions.
1. Is there any current or planned lawsuit against AS and all of the big box stores that sold this thing and refuse to make the bad ones right?
2. Do all of them make a loud thunk or crash sound when flushed and then all of the water shoots through in about three seconds?
3. Do all of them wobble in the back and cannot be tightened at all? Our installer broke two bowls trying to tighten them down and the sales folks at the Greenville, NC Lowes where we purchased it know absolutely less than nothing about how it's supposed to work. They could not answere ANY questions about the flush mechanism or the wobbling back. Also, does anyone else have a wooden brace built onto the back of theirs so that you feel safe when leaning back on the thing? One more, have you yet tried to tighten the bolts on most toilet seats that you attach to this thing? The bowl is designed so that you have to have a one inch wrist and fingers nine inches long to reach the nut on the seat bolt.
It's the worst thing to come down the pike in all my years. As soon as the gasket starts to leak like most of the posters have said, ours is going back to Lowes for a try at an exchange and after they refuse to do it, we are leaving it there and let them throw it in the dump where it belongs.

[stran]

Given the pages and pages of negative reviews about this toilet I'm curious as to why Terry is still selling this toilet. I note the Briggs Vacuity toilet is marked as Not Recommended but this one is still being sold. Am I missing something?