We have continually experienced one problem after another with the American Standard Champion toilet that we purchased from Lowes. There are no replacement parts available at Lowes or elsewhere. The problem is the whole flush mechanism. We could tolerate the noise if the end result was a good, clean flush with no leaking. However, the valve does not reseat after a flush, causing leaking and constantly running water. The leaking is enough to produce a moldy odor in the bathroom that is causing health problems in those with breathing irregularities. The refill tube does not stay in place and after a flush sprays water outside the commode onto the floor and walls.
Keeping the humidity low is impossible, when with every flush the toilet distributes water all over the bathroom. The metal grid which holds the drop ceiling in place has begun to rust again after being repainted once since installing this toilet. The bathroom with the American Standard Champion is the only one of three bathrooms that has this problem. No one has been able to repair this monstrocity though many have tried.The best anyone can do is by rigging makeshift repairs which are very temporary if they ever work at all. We are elderly with many health problems and should not be stuck with this problem. We need a whole new flushing mechanism. We bought this model because the advertising convinced us this was the perfect toilet. Boy! were we disappointed when immediately after installation the problems began. The cost of the Champion was so much more than we could have paid for a toilet with less expense and expectations. When the installation of a product causes adverse health problems the manufacturer should be responsible for making things right . The warranty so far has been useless. American Standard needs to put their money where their mouth is by standing behind their warranty. Obviously, ours is not an isolated problem but appears to be the norm. Have we been the victims of false advertising or what?