Jw, you truly are the master of this, I always read your threads because they are always insightful, I love them. Just for the heck of it, I will tell you, for a minute there I thought I was at work with something you said. lol. You said, " I am sorry you feel that way..." I just recently, said that to a very irate person who didn't understand too, I was not trying to be rude or insulting, only helpful. Sometimes, it is what it is.