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Thread: Is Roto Rooter Ripping Us Off?

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    DIY Junior Member Chgo's Avatar
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    Jul 2012
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    Chicago, IL
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    Default Is Roto Rooter Ripping Us Off?

    Hi,

    I've posted this in two other forums, so if you've read this, I'm sorry.

    This is the only forum that matters!
    Terry
    We live in a Chicago 3-flat condo building. All three units are owner occupied.

    Last week, our main sewage drain, under the basement leading to the city sewer line under the street, clogged and backed up.

    We called Roto Rooter, they came out and managed to unclog the pipe.

    Then the guy with the camera came and told us we had some roots growing in.

    The cleanout in the basement is 3 1/2 inches and is at the front of the building. Outside in the front of building is a 4-inch pipe leading to the main sewer line and has a downspout running into it. At the back of the building, about 115 feet from the roots, is a 6-inch pipe leading to the main line and that too has a downspout running into it.

    Roto Rooter wants to tear up our front lawn and install a 6-inch clean out. They say that because the main line is six inches and the two clean outs at the front of the building are 3 1/2 and 4 inches, they need a six inch cleanout to get the roots. I asked if they could use the six inch pipe at the back of the building, but the guy said 115 feet was too far.

    This is the first trouble we've had with the line since the building was rehabbed 12 years ago.

    I'm having a hard time believing they can't use there blades from the opening at the back of the building. It seems like it would be pretty much a straight shot to the roots once they were in the pipe.

    Roto Rooter wants $4000-plus to dig up lawn, pull permits, install cleanout etc. It's an additonal $500 if we choose to have a jet wash.

    Am I right about the 6-inch cleanout in the back of building? What do you guys think.

    Thanks for your help
    Last edited by Terry; 11-21-2012 at 09:18 AM.

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