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Thread: Need help identifying make and model of controller unit for troubleshooting

  1. #1
    DIY Junior Member Johnnie'sWater's Avatar
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    Default Need help identifying make and model of controller unit for troubleshooting

    I live on a small island and am having problems with the controlling units on my water conditioner. The company it was purchased from is no longer in business and I cannot find anyone that knows anything about them. The system has two tanks and two controllers but no markings as to identify the maker or the model of the system. One controller starting giving a code (Srby) that does not exist in its literature, which does not identify the maker or the model either. I initiated a manual "Regen" or backwash cycle at which point that controller displayed the number of days until it's next auto-cycle and the message (Srby) is now displayed on the other controller. I initiated the manual "regen" or backflush on this unit and the same "Srby" message remains displayed continuously. Does anyone have any advice as to where I should begin?

    Thanks in advance

  2. #2
    In the Trades Akpsdvan's Avatar
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    A photo would be of great help in figuring out the type of control that you have.

  3. #3

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    Wow, I have been to Utila. Some great scuba diving. What a great little island! Lived in Teguc and La Ceba.

    Some photos would really help.

  4. #4
    DIY Junior Member Johnnie'sWater's Avatar
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    Sheesh, I know better than to post without a pic, lol. I'll get one or two uploaded asap. Thanks guys.

  5. #5
    DIY Junior Member Johnnie'sWater's Avatar
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    Quote Originally Posted by water solutions View Post
    Wow, I have been to Utila. Some great scuba diving. What a great little island! Lived in Teguc and La Ceba.

    Some photos would really help.
    This is a great island. We have the Utila Dive Festival coming up in August if anyone is planning on visiting the Bay Islands in August. Water solutions, if you ever come dive on Utila, look up Kelly Ash, me, and I'll take you shore diving in places you can't dive with any other dive shop and maybe kill a lionfish or two while we're at it.

  6. #6
    Water systems designer, R&D ditttohead's Avatar
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    I dive all over but have not been there yet. It looks wonderful. Maybe for my my 15 year anniversary my wife and I will go. We just got back from some snorkelling in Florida with the Manatees again, it was my 7 year olds first time doing a real snorkel trip. I cant wait til she starts to learn SCUBA. She can use the gear fairly well in a pool so far

  7. #7
    DIY Junior Member Johnnie'sWater's Avatar
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    Utila still has some really beautiful dive sites but some are pretty low on reef fish numbers. On the upside I hear alot of compliments about the reef health here compared to other place on the mesoamercian reef. We have the some of the best snorkeling in the world also. On one snorkel, in about 4 ft of water, I saw an ocean trigger fish, which is about 3 ft tall, a spotted eagle ray, and an octopus. It's defintely a place to visit if you dive.

    So, back to the business at hand> I finially got some pics of the controllers I'm trying to identify, and get a user manual for:

    Name:  Controller 01.jpg
Views: 52
Size:  9.7 KBName:  Controller 02.jpg
Views: 56
Size:  11.4 KB

    Thanks everyone

  8. #8
    That's all folks! Gary Slusser's Avatar
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    You have Clack WS-1 control valves (the 4 button is the EE version) and a twin tank type set up.
    Gary Slusser Retired (= out of business)
    Click Here to learn how to correctly size or program a water softener.
    CAUTION, as of Nov 12 2013 all YouTube videos showing how to rebuild a Clack valve have an error in them that can cause damage.

  9. #9
    Water systems designer, R&D ditttohead's Avatar
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    Correct, with the MAV (motorized alternating valve) which typically makes this a twin alternating design.

  10. #10
    DIY Junior Member Johnnie'sWater's Avatar
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    Thank you guys!

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