Sulphurexcess
New Member
Great website, thanks!!
I have a system that was installed prior to my purchase. My well water is both iron and sulfur laden but I don't know actual levels. The current system is by Master and consists of an egg timer shaped resin tank (with timer), a tall cylinder resin tank (with timer), a small ~18 in tall feeder tank, a salt tank and a whole house particle filter. Water flows from well through particle filter, to tall resin tank to egg shaped resin/mineral tank to house lines. The small feeder tank is connected to the tall resin tank. So now the problem. I have a terrible sulfur odour in the water (cold and hot). I have a tankless water heater. I contacted the company that installed system. They came out and made sure the flow on everything was working and topped up the neutralizer tank with material. They said the egg shaped resin tank is for neutralizing and softening and the tall mineral tank is to remove sulfur and that the small feeder tank needed to have bleach added (2 cups periodically) as this regenerated the tall sulfur removing resin tank. They also recommended that we add super iron out (~ 3 capfuls per bag of salt to the salt tank which they did) . They recommended running a few regeneration cycles over the next few days to flush the system. While the water is 'soft' this has made no difference in sulfur odour which is quite strong. So I have a couple of questions - what is the material in the sulfur removal tank, how does it work (in principle) and how does the dilute bleach function to regenerate it (the guy didn't remember how it worked when I asked him)? - what do I do to remove the sulfur odour? Thanks
I have a system that was installed prior to my purchase. My well water is both iron and sulfur laden but I don't know actual levels. The current system is by Master and consists of an egg timer shaped resin tank (with timer), a tall cylinder resin tank (with timer), a small ~18 in tall feeder tank, a salt tank and a whole house particle filter. Water flows from well through particle filter, to tall resin tank to egg shaped resin/mineral tank to house lines. The small feeder tank is connected to the tall resin tank. So now the problem. I have a terrible sulfur odour in the water (cold and hot). I have a tankless water heater. I contacted the company that installed system. They came out and made sure the flow on everything was working and topped up the neutralizer tank with material. They said the egg shaped resin tank is for neutralizing and softening and the tall mineral tank is to remove sulfur and that the small feeder tank needed to have bleach added (2 cups periodically) as this regenerated the tall sulfur removing resin tank. They also recommended that we add super iron out (~ 3 capfuls per bag of salt to the salt tank which they did) . They recommended running a few regeneration cycles over the next few days to flush the system. While the water is 'soft' this has made no difference in sulfur odour which is quite strong. So I have a couple of questions - what is the material in the sulfur removal tank, how does it work (in principle) and how does the dilute bleach function to regenerate it (the guy didn't remember how it worked when I asked him)? - what do I do to remove the sulfur odour? Thanks