i got the softner off my friend who lived in the city and was in the house when he bought it and he never used it so i bought it .. i installed the softner and worked perfectly for about a month.. then i started to tell it was not working , black tint to water and just not soft.. i have included pics of the softner... i know the backwash works and pretty sure it puts the water into the brine but not sure on the sucking part.. i tried to check the injector but couldnt get it out