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Thread: Low flow from Clack WS1 water softener

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  1. #1
    DIY Junior Member caldezrat's Avatar
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    Default Low flow from Clack WS1 water softener

    I'm having problems with my 4 year old Clack WS1 water softener. My outside garden faucets work fine but going through my softener, the flow tapers off and has very little flow. It almost stops. When I by-pass the system, my flow is fine. Also, I noticed when the system is brining, it doesn't evacuate all the brine out of the brining tank like it used to. It seems to have a restriction somewhere. Any help would be appreciated.

  2. #2
    That's all folks! Gary Slusser's Avatar
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    It sounds as if you're right and there is an internal blockage. No one here can tell you what is blocked up so now you get to tear the valve apart to find and fix the blockage or call a local dealer in to do it.

    The possibilities of the blockage are; the top (if you have one) and/or bottom baskets, the spacers between the piston seals or the resin.

    As to the brine draw, when you fix the main flow blockage that will probably go back to normal but, you can check the injector when you have the valve apart or before you take it apart but if the injector is blocked, that won't fix the reduced flow thru the softener problem.
    Gary Slusser Retired (= out of business)
    Click Here to learn how to correctly size or program a water softener.
    CAUTION, as of Nov 12 2013 all YouTube videos showing how to rebuild a Clack valve have an error in them that can cause damage.

  3. #3
    DIY Junior Member caldezrat's Avatar
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    Thank you Gary, I think I bought this system from you. This is the first time I've had to even look at my water softener since I installed it in 2004 other than putting salt in it. I'll see if I can find my Clack wrench.

  4. #4
    DIYer, not in the trades LLigetfa's Avatar
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    Quote Originally Posted by caldezrat View Post
    I'm having problems with my 4 year old Clack WS1 water softener...
    Quote Originally Posted by caldezrat View Post
    ...I installed it in 2004...
    That would make it 8 years old, not 4. Is it on chlorinated well or town water?

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    DIY Junior Member caldezrat's Avatar
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    Woops! It is 8 years old because I wrote the installation date on the side of the softener 8-14-2004. I am on city water. I just pulled the stack, injector cap, and my drain line. Everything is clear. I am currently recycling to see if it draws up the brine.

  6. #6
    DIY Junior Member caldezrat's Avatar
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    I just made an observation: it started to brine and I could feel the suction in the brine line. I hooked it back up. About 20 minutes into the brine cycle, I noticed the level looked like it was coming back up in salt tank. I pulled the brine line and instead of suction, I have pressure with water going into the salt tank. It's not the fill cycle yet, still brining. What's up? I can barely hold my finger against the pressure.

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