What is your idea of exorbitant? Or perhaps everyone should just service everything for free LOL BTW, I and every other plumber, electrician, HVAC guy, auto mechanic etc won't "help" our customers unless they pay an "exorbitant" service charge. Welcome to capitalism comrade.
Extra, Extra; I just called my local Kinetico dealer which for my area he's about an hour away. His normal service rate is a whopping $ 76.00 an hour with a 1 hour minimum. OMG that's almost criminal LOL Well I suppose it may seem high to some folks but.......My company charges $ 139.00 an hour so by my standards thats pretty cheap.