RWL
New Member
As a result, the brine tank overflowed. After 20+ years of flawless service, this is the first problem. I've been getting the dog and pony show from Culligan and Kinetico, thinking that this might be the life expectancy of the neutralizer / softener combo. Culligan service tech said the head looked like an Autotrol head.
I looked in my owners manual and discovered that I had never cleaned the two screens / filters that screw out near the front of the valve. They were supposed to be cleaned annually, so I did that. The long one with the narrow slits on the left side was covered in rusty silt and is now clean. Having cleaned that and cycled it, the treated water now feels a little more slippery, so it must have gotten some brine back in the back flush. I did another manual flush this evening. I can't tell yet if the water is any softer, but the brine level rose about an inch or so in the tank. Keep this up and it will eventually overflow again.
The instructions for disassembling the head don't look too difficult. Attached are pictures of the head. If someone is familiar with this unit, where am I likely to find the problem? I blew through the tube in the brine tank and got some bubbles, and can suck water back up. Anything else I should do to trouble shoot this? Is it time to consider a new unit?
I looked in my owners manual and discovered that I had never cleaned the two screens / filters that screw out near the front of the valve. They were supposed to be cleaned annually, so I did that. The long one with the narrow slits on the left side was covered in rusty silt and is now clean. Having cleaned that and cycled it, the treated water now feels a little more slippery, so it must have gotten some brine back in the back flush. I did another manual flush this evening. I can't tell yet if the water is any softer, but the brine level rose about an inch or so in the tank. Keep this up and it will eventually overflow again.
The instructions for disassembling the head don't look too difficult. Attached are pictures of the head. If someone is familiar with this unit, where am I likely to find the problem? I blew through the tube in the brine tank and got some bubbles, and can suck water back up. Anything else I should do to trouble shoot this? Is it time to consider a new unit?