(206) 949-5683, Top Rated Plumber, Seattle
Results 1 to 10 of 10

Thread: Recommendation for Replacement Water Softener for 12 yr old Culligan

  1. #1
    DIY Junior Member Robert Warburton's Avatar
    Join Date
    Mar 2012
    Location
    Indiana
    Posts
    3

    Default Recommendation for Replacement Water Softener for 12 yr old Culligan

    My Culligam Mark100 water softener recently died after 12 yrs and I am in the market for a new softener. I would really appreciate recommendations. I have tried to research water softeners which range anywhere from the Kenmore/Whirlpool($500-700) model in the stores to the Prosoft CS1 EE($700), Fleck 5600 SXT ($600), and Culligan High efficiency softener($2000). I am looking for something dependable, a good value, and something that does not require a special repair tech to work on (read Culligan). I also have a Culligan RO system that seem to be working OK, and I will not plan to replace immediately.

    Details:
    Size of Family: 6
    Size of house ~1800 sqr ft
    Hardness: 20 gpg
    Water source: City
    Chloride: 1 ppm
    Iron: Non detect
    TDS: ~ 400-450
    Location of softener: garage next to hot water heater

    Thanks for any advice.
    Rob

  2. #2
    In the Trades Akpsdvan's Avatar
    Join Date
    Dec 2009
    Location
    Alaska
    Posts
    1,464

    Default

    Why do you say that the mark 100 is dead?

  3. #3
    In the Trades Tom Sawyer's Avatar
    Join Date
    Nov 2010
    Location
    Maine
    Posts
    2,937

    Default

    If it is truly dead and beyond salvaging then either the Fleck or the Clack is a good choice. Stay away from GE, Whirlpool ad big box crap.
    [B]No, plumbing ain't rocket science. Unlike rocket science, plumbing requires a license[B]

  4. #4
    DIY Junior Member Robert Warburton's Avatar
    Join Date
    Mar 2012
    Location
    Indiana
    Posts
    3

    Default

    Akpsdvan,

    This is the comment from the Culligan service rep (as best I can deciper from his handwritting, no official report has yet been received):"Performed inspection on unit. Found control board (motor control) burnt and no longer attached. Found mineral in educator (sp??) and seal pack bad. Found more than 20 ?? of free board and mineral bad. Unable to reset unit due to bad board."

    Any point in trying to salvage anything from this? Have you hear anything about the Prosoft CS1 EE-good or bad? I think it is using a Fleck 6700 XTR.

    Thanks,
    Rob

  5. #5
    DIY Senior Member mialynette2003's Avatar
    Join Date
    Nov 2010
    Location
    Ocala, Florida
    Posts
    663

    Default

    Robert, I checked out the CS1 valve and it does look like a Fleck 6700 but they show an Autotrol bypass. I thought that was strange. IMO the Clack is a better electronic valve and the Fleck 5600 is the best non-electronic valve.

  6. #6
    In the Trades Akpsdvan's Avatar
    Join Date
    Dec 2009
    Location
    Alaska
    Posts
    1,464

    Default

    Find a used but still working control board for the mark 100, Find a seal pack assembly and replace if needed.
    Media level is about right, maybe a little low but still close to where it should be.
    Could be that the board is the only thing that will need to be replaced right now and the seal pack assembly can wait.

    A good used board might as high as 75.00.. and the seal kit would be about the same or lower.

  7. #7
    Water systems designer, R&D ditttohead's Avatar
    Join Date
    Jan 2012
    Location
    California
    Posts
    1,707
    Blog Entries
    1

    Default

    Finding a board and seal pack is not a bad idea. If you are wanting to replace the sysem, any Clack or Fleck valve will do you very well. My personal preference for the DIY'r is he Fleck since parts are readily available online, but Fleck and Clack will typically last 10-20 years without a problem so parts arent that big of a deal. Personally, the 600XTR was an awesome idea many years ago, but the 7000SXT, XTR, or NXT would be a better choice. There is nothing wrong with the 6700, other than parts are extremely expensive on it. Really though, of the thousands we have sold, we have only had to order a few boards, so it is not a major concern, more of a thought. The 7000SXT board is a lot less expensive if it ever did fail, as is the meter. These are half the cost of the 6700XTR components. Since the introduction of the 7000, my 6700 sales have dropped to almost nothing. Same with the 2510. We still sell a boatload of 5600 econominders and a fair amount of 5600SXT's. I beleive the new valve coming out will kill the 5600SXT sales due to its similar price point, higher flow rates, and standard parts used throughout the Fleck line. It will also incorporate several new and "exciting" features already in use by their competition. The 6700 does look great though, they hit a homerun with the cover design. Let us know what you decide.

  8. #8

    Default

    Quote Originally Posted by Robert Warburton View Post
    Akpsdvan,

    Found more than 20 ?? of free board and mineral bad.
    Thanks,
    Rob
    The questions marks are probably for "inches". Maybe only 16 or 17 inches of freeboard are the minimum depending on the size of the unit.

  9. #9
    In the Trades Akpsdvan's Avatar
    Join Date
    Dec 2009
    Location
    Alaska
    Posts
    1,464

    Default

    Yes 16-17" of freeboard is the correct freeboard for the culligan or any other unit with out the upper basket, but if he is at the 22" freeboard it should still work, just remove some capacity from the figures when programing the board if one is found.

  10. #10
    That's all folks! Gary Slusser's Avatar
    Join Date
    Aug 2004
    Location
    Wherever I park the motorhome.
    Posts
    6,790

    Default

    Quote Originally Posted by Robert Warburton View Post
    My Culligam Mark100 water softener recently died after 12 yrs and I am in the market for a new softener. I would really appreciate recommendations. I have tried to research water softeners which range anywhere from the Kenmore/Whirlpool($500-700) model in the stores to the Prosoft CS1 EE($700), Fleck 5600 SXT ($600), and Culligan High efficiency softener($2000). I am looking for something dependable, a good value, and something that does not require a special repair tech to work on (read Culligan). I also have a Culligan RO system that seem to be working OK, and I will not plan to replace immediately.

    Details:
    Size of Family: 6
    Size of house ~1800 sqr ft
    Hardness: 20 gpg
    Water source: City
    Chloride: 1 ppm
    Iron: Non detect
    TDS: ~ 400-450
    Location of softener: garage next to hot water heater

    Thanks for any advice.
    Rob
    If you want something that you can 'fix' yourself when needed, then don't buy a proprietary control valve like Culligan, Kinetico, etc, etc. because you can only get parts and service from their one'n only local dealer and they rarely to never sell you the part without insisting on a service call charge so they can install the parts. Proprietary includes all big box brands which usually are lower quality then a Fleck or Autotrol control valve.

    To learn about correctly sizing and programing a softener, click on the link in my signature. Then post any questions.
    Gary Slusser Retired (= out of business)
    Click Here to learn how to correctly size or program a water softener.
    CAUTION, as of Nov 12 2013 all YouTube videos showing how to rebuild a Clack valve have an error in them that can cause damage.

Similar Threads

  1. Repair help w/ Culligan water softener
    By TSPORT in forum Water Softener Forum, problems, installation and reviews
    Replies: 5
    Last Post: 02-08-2011, 08:35 AM
  2. Culligan Medallist Water Softener
    By scooter.44@comcast.net in forum Plumbing Forum, Professional & DIY Advice, Tips & Tricks
    Replies: 1
    Last Post: 05-12-2008, 10:26 AM
  3. Culligan 812 water softener
    By dougomni in forum Plumbing Forum, Professional & DIY Advice, Tips & Tricks
    Replies: 0
    Last Post: 11-11-2007, 07:42 AM
  4. Culligan Water Softener Woes....
    By master plumber mark in forum Plumbing Forum, Professional & DIY Advice, Tips & Tricks
    Replies: 5
    Last Post: 01-10-2007, 07:13 PM
  5. Please help -- culligan water softener problem
    By ADRamsey in forum Plumbing Forum, Professional & DIY Advice, Tips & Tricks
    Replies: 0
    Last Post: 08-11-2005, 08:26 AM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •