
Originally Posted by
Gary Swart
This certainly sounds like a dip tube failure. This was a big problem several years ago when a major supplier of dip tubes turned out faulty ones to a number of heater manufactures. While this problem has been rectified, it is still possible of a a dip tube to break. It is fairly easy to check and replace if necessary. The tube is flared on the the top end and just hangs in the cold water intake. Just remove the intake nipple and use your pinky finger to fish the tube out. If it is intact, it will be long enough to reach the bottom of the tank. If it's broke, just get a new one. You may need to trim the bottom end if it is too long. That's about all there is to checking and replacing a dip tube. Cheap too.
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