My Kenmore softener hasn't been working well (no soft water) for a few weeks. I have cleaned the venturi and that helped a while but again not softening well and appears due to a "salt rock" which I want to dissolve.
I was trying to get some hot water from the water heater drain, to put into the softener as Sears recommends to dissolve the salt rock, and noticed several cups of "stuff" coming out with the water. I am assuming it's hard water deposits but want your opinons to make sure it's not failed softener resin.
The "stuff" is mostly white, with a few black spots, mostly kind of a powder with some larger granules, and very irregular. I am trying to dissolve it in LimeAway to confirm that it is calcium/magnesium.
I am assuming that water softener resin:
1. is yellow? (not sure why I think that)
2. is pretty regular in size, and round, like small BBs
3. wouldn't be found on the BOTTOM of a WH tank? (i.e. would float?)
Pls let me know if I'm on the right track.