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Thread: Whirlpool Flame Lock water heaters, reviews, troubleshooting, repair and support.

  1. #511
    DIY Junior Member Torry's Avatar
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    I'm on my second free kit and am saving up for a real water heater. I have to agree that it is rather ridiculous that a manufacturer of a gas-fueled product is so casual about rank amateurs installing these replacement kits. ... it doesn't help that their provided connectors will not stand up to the repeated installations.

  2. #512
    DIY Junior Member Torry's Avatar
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    I have read this thread from front-to-back and want to thank everyone for all their info and input.

    There will NOT be another Whirlpool water heater in my home .... as soon as I save up for the replacement...

    Until then, I will be haunting Lowes to demand a SPARE replacement kit so that I will have one on hand for the next failure. It took visits and calls to three stores to track one kit down and I supposedly got their last remaining kit.

  3. #513
    DIY Junior Member curlysir's Avatar
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    Quote Originally Posted by Torry View Post
    I have read this thread from front-to-back and want to thank everyone for all their info and input.

    There will NOT be another Whirlpool water heater in my home .... as soon as I save up for the replacement...

    Until then, I will be haunting Lowes to demand a SPARE replacement kit so that I will have one on hand for the next failure. It took visits and calls to three stores to track one kit down and I supposedly got their last remaining kit.
    It is not just Whirlpool, It is also American Standard, U.S. Craftmaster and several others brands made by the same company. Same Water Heater just with different names on them.

  4. #514
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    Just battled my first, amazingly got it to start back up.

    the bottom screen wasn't too dirty but i cleaned it anyways, main problem is that the pilot light went out and wouldn't re-light.


    I'm not even going to mess with repairs at this point, just going to pick up a new 50 gallon at Home Depot. What brand do you guys suggest?


    BTW, my model number was FG1HS040T3NV. It's a shame because it looks amazingly new. (purchased in 2002 by previous home owner). It always sounded like water was leaking on the burner when it ran though.. i just hoped it was condensation.

  5. #515
    DIY Junior Member Tim in Fort Worth's Avatar
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    Since it was my e-mail to Terry that launched this thread I feel an obligation to inform everyone that Water Heater Zero assumed room temperature a few months ago. The pilot light went out and I ended up going through my entire stash of replacement TCs that Whirlpool sent me free of charge including shipping because I refused to pay. Since it's not likely that a new TC is bad, let alone several of them I think it supports the theory that there are multiple causes of failure for this water heater. I looked for a Bradford White replacement but soon discovered that they were only available through plumbers. I ended up getting a GE from HD because I'm pretty much a DIY guy and couldn't justify the cost to have a plumber install it. So far so good. We'll see how it goes.

    But I have to say, Terry, this thread has been one hell of a ride! 100,000+ views and counting. I've never seen a thread with that many views. All the posts that begin along the lines of, "If I had only read this thread before..." are only half the story. No telling how many people you never heard from who read the thread first and were saved the hassle and frustration. Not to mention the other professional plumbers who found it and hopefully put a kid through college because of it. Or the lawyers who used it at a resource for their cases. And even the Whirlpool people who cringed at the thought of this thread but followed it anyway because the just couldn't look away. This place is probably the number one resource on the Internet about the Whirlpool flamelock water heater. You might even have enough material here for a book. And don't sell the movie rights cheap. I'm even beginning to think it will be a bitter-sweet day when the last Whirlpool flamelock water heater in existence gets tossed onto the lawn of Whirlpool's CEO. One of them should probably be saved for a museum exhibit. Again, Terry great job with this thread. You've done a great service for a lot of people, and it will probably be useful for several more years.

  6. #516
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    Mine was replaced yesterday with a nice new 12yr GE unit from Home Depot.


    I flipped my old one on it's side just to verify that the screen wasn't clogged and it was as clean as can be. There was a decent amount of sediment in the tank, it actually had a hard time draining. I did make sure to yank out the igniter for use in a potato cannon at a later date.


    Oh well, it's on it's way to be recycled and my wife and kids have nothing to complain about for a while.




    Thanks for all the info guys

  7. #517
    DIY Senior Member vtxdude's Avatar
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    I was in Lowes tonight and one thing that caught my eye is that they are promoting that the water heaters now come with a standard right turn thermo coupling?

  8. #518
    DIY Junior Member Verhouze's Avatar
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    Please tell me it isn't so. I had one installed yesterday and this thread is freaking me out. Are some models less likely to have the problems? My model number is American Proline UG6150T403N

  9. #519
    Master Plumber Redwood's Avatar
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    Well the newer ones won't have the one time thermocouple problem but....

    You have the California special Low-NOx version somehow I don't anticipate good things but it is different than most of the ones in this thread.
    Last edited by Redwood; 03-06-2010 at 03:41 PM.

  10. #520
    DIY Junior Member Verhouze's Avatar
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    Well, your answer is some relief. I just want to know at this point it is not dangerous. I am no spring chicken and can't run fast. LOL. Not funny really. The fact it doesn't have the same thermocouple is a relief but it does have the same filter underneath.

    Do you know what kind of problems go wrong with this model?
    Last edited by Verhouze; 03-06-2010 at 04:19 PM.

  11. #521
    Master Plumber Redwood's Avatar
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    Basically it just shuts of and doesn't turn on again.

  12. #522
    DIY Junior Member Verhouze's Avatar
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    Thanks! Do you know about this particular model?

  13. #523
    Plumber jimbo's Avatar
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    Quote Originally Posted by Redwood View Post
    You have the California special Low-NOx version somehow I don't anticipate good things but it is different than most of the ones in this thread.
    To the best of my knowledge, residential heaters up to 50 gallon are produced as a 50 state model, in other they ALL are low nox compliant. Commercial water heaters are still made in "regular" and "lo nox".

    NOW, if you are in certain counties in CA ( SCAQMD and BAAQMD air quality management districts) you must get the ULTRA LOW NOX version, and pay heavy premium price for those puppies~!

  14. #524
    Master Plumber Redwood's Avatar
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    Jimbo, the one he has is the SCAQMD and BAAQMD air quality management districts approved version. It's still got the same air inlet on the bottom that is susceptible to clogging with lint and dust among the other problems the BFG units face.

  15. #525
    DIY Junior Member Verhouze's Avatar
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    Do you happen to know what the "among other problems" are?

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