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Thread: Whirlpool Flame Lock water heaters, reviews, troubleshooting, repair and support.

  1. #361

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    Wish I'd caught this thread about 8 months ago. I'll keep trying to get it working but after reading this I expect I'll be replacing it in a couple months. Any recommendations, I will be installing it so no bradford white. How are the heaters Home Depot sells, GE's I think?

    Anyway this thread has been a big help to me, I know to not waste money on the piece of junk and start saving for a new heater asap.


    Edit: Looking at home depot they have 2 different models: PG40S09AVJ00 and GG40S06AVJ00 is one better than the other? I am low on cash atm, just graduated college and just started working so saving some money is good for me... But I don't want a heater that will not last even a year again...
    Last edited by aititi; 01-31-2009 at 07:30 PM.

  2. #362
    Master Plumber Redwood's Avatar
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    The GE's sold by HD are made by Rheem. They may be an extra cheap version or not but they will not have the problem that these whirlpools have.

  3. #363

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    Quote Originally Posted by rbarton View Post
    I will likely perform the tcouple test on Monday to see how that works out.Thanks again.
    Just finished this test and wow...what a shocker...the replacement tcouple setup failed their own test.

    I hate to even waste a phone call to these people to report it but I know the company will not spring for a new water heater when this one is only 2 years old.

  4. #364
    Master Plumber Redwood's Avatar
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    Apparently they feel that your time has no value.

    Ah what the heck you have to be there for 8 hours anyway...

  5. #365

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    Quote Originally Posted by Redwood View Post
    Apparently they feel that your time has no value.

    Ah what the heck you have to be there for 8 hours anyway...
    Ha! The sad thing is you may be right. I am salaried! I have to get my work done regardless of what other issues I deal with. If you knew what my actual job title is, this would make it even more humorous or sad, depending on which side you are looking at it from. Systems Analyst / Data Services Manager....now doesn't that just scream qualified to work on plumbing

  6. #366
    Master Plumber Redwood's Avatar
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    I can't believe that any company in their right mind would have an unqualified person working on a gas appliance...
    Click Here

  7. #367
    Master Plumber master plumber mark's Avatar
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    Talking 8 whirlpool water heater calls this week

    hard to believe , but I have had 8 calls for
    whirlpool water heaters this week..

    all acting up due to the thermal fuse on the side of it.....

    all of them are the newer units under 2 years old.

    I am wondering if the change of the water temp has
    something to do with the high of calls on them this week...




    I got one in my shop that I am going to tear apart
    to take a better look at next week.....,,.

    .I dont get a good feeling about any of this either, its like
    every last one of the " new improved ones "
    are going to fail soon and all at once.......

    that would be very bad for Lowes.....very bad....,


    send out a sunami alert......

    http://www.weilhammerplumbing.com/galleryiii/



    .

  8. #368
    Master Plumber Dunbar Plumbing's Avatar
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    Quote Originally Posted by master plumber mark View Post
    hard to believe , but I have had 8 calls for
    whirlpool water heaters this week..

    all acting up due to the thermal fuse on the side of it.....

    all of them are the newer units under 2 years old.

    I am wondering if the change of the water temp has
    something to do with the high of calls on them this week...




    I got one in my shop that I am going to tear apart
    to take a better look at next week.....,,.

    .I dont get a good feeling about any of this either, its like
    every last one of the " new improved ones "
    are going to fail soon and all at once.......

    that would be very bad for Lowes.....very bad....,


    send out a sunami alert......



    .



    Take some C-4 explosives and blow it up, post the pictures,

    That'll really promote sales of them heaters.


    What we need is someone to photoshop a picture of a few hundred of these orphaned heaters in a parking lot at Lowe's, then make sure it becomes fodder across the internet for all it's worth.

  9. #369
    Master Plumber master plumber mark's Avatar
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    Talking cehck out my new web page about Whirlpools

    Rugged....

    I Decided to upgrade my web site with more information than
    you really want to know about this piece of junk

    enough to choke a horse....


    tell me if you think its pretty http://www.weilhammerplumbing.com/galleryiii/





    dust, lint, cat hair, dog hair, people hair.....ect

  10. #370

    Angry I wish I had known...

    Hi Folks!

    I wish I had known about all this before I bought 1 of these from Lowes last week! I thought it was odd it included a complete separate burner unit.
    It was installed last Tues and the pilot light would not stay lit all day, I would have to light it every nite after work. Lucky for me there is a 3" floor vent coming up under the unit so I think it's getting sufficient air.
    The pilot has been working ok since I adjusted the vent at the top I had to shorten my vent pipe for the hood to fit correctly.
    The only thing that is troubling me now is the loud pop when the burner fires up, it's louder than any other w/heater I ever heard.
    Is that normal for this unit? If not how should I go about fixing it?
    Thanks! John

  11. #371
    Master Plumber master plumber mark's Avatar
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    Talking a loud pop??

    a loud pop is not a good thing...

    too much gas and not enough air in the mix ????


    also , what are they giving you now with the unit

    when you purchase it....a complete seperate burner unit???

    were you supposed to take the unit apart and to install this new burner unit??

    maybe you ought to call the "experts at lowes"

    and ask about this...




    http://www.weilhammerplumbing.com/galleryiii/..


    I got to go out tomorrow and look at one of these peices of junk

    its such a waste of time

  12. #372

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    Yes, a complete burner assembly was in the box. There was no note,etc., to tell one to replace the installed unit with the other one. Maybe I should install the extra one and see what happens but I am tired of messing with the *&^%$ thing. I was told that maybe there was too much air going in and the loud pop was delayed combustion but from what I have read here I don't see how that could be.

  13. #373
    Master Plumber master plumber mark's Avatar
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    Talking That is absolutely unreal

    Quote Originally Posted by JMH3 View Post
    Yes, a complete burner assembly was in the box. There was no note,etc., to tell one to replace the installed unit with the other one. Maybe I should install the extra one and see what happens but I am tired of messing with the *&^%$ thing. I was told that maybe there was too much air going in and the loud pop was delayed combustion but from what I have read here I don't see how that could be.
    Tell me it aint so,

    they sell you a water heater with an extra burner
    assembly along with the heater, but dont tell you to change it>???

    SO They just give you an extra one in the box
    cause they already know you will need it.......LOL.....

    I would consider takeing the thing out and marching down to lowes with it... and asking for my money back... piss on them


    AMERICAN WATER HEATERS has gone into
    TOTAL COMPLETE DENIAL


    http://www.weilhammerplumbing.com/galleryiii/

  14. #374

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    Well I took the old one out by myself, put this one in by myself. I had to do some changes to my cold water line and other things to get it hooked up and no leaks.
    I really hate the thought of doing all that over again, lol!
    If I could just figure out the loud BAM when the burner fires up I could live with it, I think. The first time it fired up my dogs barked.

  15. #375

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    I just got off the phone with American Water Heater tech support about these issues and guess what?
    The tech informed me that the heater I had was not supposed to be installed with indoor access due to HUD Regs., it was for an outside closet on a mobile home. He said if I leave it where it is I was supposed to seal the door.
    I wish the saleman at Lowes had informed me of this! Can I use the thing where it is in the original w/h closet or am I going to have to move it outside, build a shed and re plumb the whole mess?
    I can't afford to eat the $450 I already have invested and go out and buy a new heater.
    Can someone give me some options? Thanks!

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