I got this email from Erin B. last week:
One can hope,
Thank you for your email enquiry. I appreciate that you have taken the time to contact me.
I am always amazed and humbled at the number of enquiries I receive from around the globe from people just like you who need my help or want some simple advice on how they may move forward in helping themselves. I take this responsibility very seriously, so it’s important to ensure I take the time to review the many enquiries I receive each week.
Thank you again and I will consider and reply to your enquiry as soon as possible.