water heater leaseing?? your opinions--pros and cons

Users who are viewing this thread

Master Plumber Mark

Sensitivity trainer and plumber of mens souls
Messages
5,533
Reaction score
354
Points
83
Location
indianapolis indiana - land of the free, home of
Website
www.weilhammerplumbing.com
Just found out about this new progranm that
Bradford White is backing to basically LEASE
water heaters to people for 13.99 per month

Its something like leaseing a water conditioner ...


you get no up front charges, and the plumber gets
his labor for the install from the leaseing company

the heater is warrantied for LIFE and all service and
maintaince is covered forever, ect...


a few plumbers in this area have already signed up
for it and I am wondering what other plumbers think of this????


Believe it or not, I have already had two
customers interested in doing this.. so you can
move some heaters if you can be satisfied with
just the labor costs.
and your customers are strapped
for money....



their web site is http://www.awhr.com/

people will spend 20 per month for leaseing a water softener
and never , ever have it touched for over 15 years

so I suppoose their are people who
would be interested in doing this
 

Bob NH

In the Trades
Messages
3,310
Reaction score
9
Points
0
Location
New Hampshire
What happens on sale of house?

If I were buying a house with a leased water heater, or a leased water softener, I would discount my offer by the cost to buy out the lease or install a new unit. I certainly wouldn't accept a lease that I had to pay for.
Assuming an 8 year life, you are paying more than $1300 for a water heater, and the seller has no incentive to give you the most efficient available.
 

Jimbo

Plumber
Messages
8,918
Reaction score
18
Points
0
Location
San Diego, CA
My parents in MA had a leased water heater for over 30 years ( not the same unit!). Did this make sense financially? NO. But the peace of mind it offered them made it worth every dime. This program is not for everyone, but some folks put a great value on warm fuzzy feelings.

In our case, it was leased from the gas company. And whenever the heater croaked, the service was instantaneous. That is what they paid for, and as I said they would not have done it any different, and I never advised them to.
 

Master Plumber Mark

Sensitivity trainer and plumber of mens souls
Messages
5,533
Reaction score
354
Points
83
Location
indianapolis indiana - land of the free, home of
Website
www.weilhammerplumbing.com
leaseing heaters

the rep for this company claims that you
cant buy the heater, only take over the contract..
They will come out and get their heater and let
you install another one, or so they claim...


I spoke to a rep today and he claimes that
they have over 100,000 heaters already out
there in the mid west.....

now 100,000x 14.00 = thats 1. 4 mil a month
every month for a long long time.....

you can buy a lot of water heaters for that


and it looks like all in all as long as I
get paid , what the owner does is not my concern.

some heaters might last 30 years if they are on a well
and others might not last 6 but on avwerage they will most
likely last 10 in which the heater is paid for probably 3 times

$14 x 12 months x10 years ==$1680.00 not a bad scam!! WOW!!


Also, with the bigger more expensive
ones like 75 gallon power vents that cost
$1500-2000 installled would be something that
people would rather defer than cough up
the money on

it all depends on how long you
plan on staying inthe house I suppose.
 
Last edited:

Dunbar Plumbing

Master Plumber
Messages
2,920
Reaction score
10
Points
0
Location
Northern Kentucky/Greater Cincinnati Area
Website
www.KoldBreeze.com
That same rep called me as well. Told me 90,000 were installed in the area, wow, 10,000 more in 3 months.....pfffffft! I'm friends with a guy who works at a company that installs all Sears, Lowes, American Home Shield, and Home Depot water heaters in a 75 mile radius, they haven't installed one awhr water heater yet in a year. I can see this logic working; the phone company used to lease their phones, along with the other examples above. The rep doesn't state what happens to your profit to install if the customer moves within that first twelve months. I read the fine print on their sample contract; the contractor gets tied into the bad end of this deal. NO SALE FOR ME
 

Cass

Plumber
Messages
5,947
Reaction score
7
Points
0
Location
Ohio
master plumber mark said:
you get no up front charges, and the plumber gets
his labor for the install from the leaseing company

What are they paying to install 1
 

Master Plumber Mark

Sensitivity trainer and plumber of mens souls
Messages
5,533
Reaction score
354
Points
83
Location
indianapolis indiana - land of the free, home of
Website
www.weilhammerplumbing.com
what I understand it to be

Well , I am waiting to see the fine print on
this becasue it seems too easy at this point to me...
but I have already grilled the rep-salesman on this already


basically I install a Brad ford white 30-40-50 gallon heater
either gas or electric and they pay me $300 for my labor.
and they pay MY COST only for the unit....

thats not too bad , basically they are paying for my labor
only and I cannot jab them any extras for the heater...


now the down side to this is its the same for a 66-80 electric
or a 75 gallon gas too....a 75 gallon gas can take two big
men and a boy to get it installed...

Soooooo I probably wont be offering this program on the big ones unless
the customer wants to pay some sort of up front extra charge

but when you think of having to cough up 1500 -1800
for a 75 gal power vent and all you got to lease one for is
16 per month, the custumer might be inclined to pay a
few hundred moer for the install. --with a lifetime warranty.

this is to be ironed out more ---tomorrow afternoon.


so at this time what I understand is ,
if I need to make upgrades to the house or it is a difficult
install I can charge an up front fee too if necessary.
possible $50-100 up front charge

so you can figure 300 for your labor, and possibly
something more for a pan or extras.....


My way of looking at it is if you are going to lose the
sale anyway , you might as well throw this option at them
as a last ditch effort to salvage the sale and make $300

and this would certanly keep the wheels moveing when
things appear to be getting slow

So if you do 5 or 6 of these a week, or even a month,
that kind of extra labor money can buy you a lot
of tacos...


now , does that sound reasonable or not???

So what is it worth to install a heater
and walk away from it, not having to warranty it
or anything else, anyway??


Your opinions PLEASE!!!!
 
Last edited:

Cass

Plumber
Messages
5,947
Reaction score
7
Points
0
Location
Ohio
This sounds good, very good. I would like find out more. Does you rep have a phone #.
 

Master Plumber Mark

Sensitivity trainer and plumber of mens souls
Messages
5,533
Reaction score
354
Points
83
Location
indianapolis indiana - land of the free, home of
Website
www.weilhammerplumbing.com
go to the web site

I will try to get it for you

My Bradford White Rep hooked me up
with the guy, so I suggest you get hold of the
BW rep in your area and see if they are offering it in
your area

but go to the web site and see if they
are in your area ..


you can leave your informaiton there
for someone to call you back.
 

Jeffreyhel

New Member
Messages
60
Reaction score
0
Points
0
Master Plumber Mark You said they will pay you $300 for a heater. What about water heaters that are not up to code, chimneys that faulty, copper gas lines that need to be changed to black pipe or better or all of the other problems that you get into installing water heaters. What about permit costs? How much do you get for going back on a service call at 2 am? If they need a new water heater in 5 years do you get another $300 for installing another heater. What happens when the customer sells the house next year or the mortgage company takes over the house in foreclosure ( ya I know I was really reaching with that one) I am just curious. I just have a hard time having someone else dictating the rules.
 

Master Plumber Mark

Sensitivity trainer and plumber of mens souls
Messages
5,533
Reaction score
354
Points
83
Location
indianapolis indiana - land of the free, home of
Website
www.weilhammerplumbing.com
very good questons to ask them

Thank you for the good questioins to ask today.

basically they pay for the install

and again anything EXTRA like things you
mentioned are between you and the customer
I suppose you might want to check out the install
before starting the job.

Because the HARDWARE stores in our area literally slap
heaters in without even the slightest concen about
meeeting codes, takeing out permits, high pressure issues,
water heater pans, thermal exp tanks, ect...ect

The rep I spoke to said all that was EXTRA to the price
if I wanted to pursue it....or not.....that was my call.


The mid west area --Indiana, Illinois, Ohio is basically like the
Wild west The harware stores in our area can basically get
away with MURDER...literally anything goes.....and its
pertty frustrating to have to compete with them....especially
when they dont care one bit about codes ect..and they send
19 year old sub contractors out to install the heaters..


obvious and dangerous problems like bad chimmneys, ect
are another issue that would have to be ironed out with the
customer BEFORE you start... that is just COMMON SENSE

I tell my guys to CRY FOUL and time out
BEFORE they start a job that
has obvoius issues....




My biggest concern would be their CREDIT rateing and
if they are appproved, and that is all done BEFORE you ever start.

but basically I got the feeling all they really needed
was a pulse......


as long as it dont take all day on the phone to get them approved...
------------------------------------------------------------------------


What I understand at this time is you install
their heater and they pay you to service the unit
for them and they pay you anywhere from 0-28 years
from now to install a new
one if it leaks....I assume its the same amount ..

I will ask them that question too...

service issues are paid by them too.....
during normal working hours,
and I understand I dont have to service what I
install if I so choose... like POWER VENTS ect....

they have others in this area that will do the service
call backs if I dont want to...I am told.
----------------------------------------------------------------
now I will ask them if I am expected to service the uint
for FREE for my normal 2 year labor warranty...

I dont think so..... I am not makeing anything on the heater

but its a good question to ask.
--------------------------------------------------------------------

The one BIG glitch I am wondering about is when a house
is sold , they claim its transferrable and if the new
owner does not want to take over the contract
then they have you go out and take out their heater..for $$??
and the buyer and seller have to come to some
arrangement on settling up,,

---this puts you in the middle again and I suppose if
you look at the bright side of the coin, you can sell
another heater to the new owner "at a discount"
if he dont want the lease......
you will be there anyway takeing out the
leased unit, so why not ask ??


what they pay you I dont know, yet..
another good queston for me to ask
------------------------------------------------------------------------
What I preceive here is
basically they just want a bunch of DUMMIES like me
to install heaters for them so they can ----over time---
make vastly big money on the lease......

I understand at this time that
they will field all the problems because that is why
they are doing this in the first place ......to make money...

if you got 100,000 heaters out there and they are sending you
14 per month thats a lot of money, 16,800,000 per year.

some heaters last 25 years , some only last 2, those are the odds.
But the odds are certanly stacked waaayy in their favor here....

I am sure that their goal is to double -tripple that amount over time...
and the quicker , the better for them..

-------------------------------------------------------------------------





I feel this is like writeing
my pre-nup all over again...

you are not going to think of everything.



also you can
go to their web site and ask them yourself
if you think of any other questions
 
Last edited:

hj

Master Plumber
Messages
33,600
Reaction score
1,037
Points
113
Location
Cave Creek, Arizona
Website
www.terrylove.com
heaters

IF you are going to go for this deal, you might as well also sign up with Lowe's and Home Depot, because it looks like it is the same thing. You don't make anything on the heater or parts and just work for labor. The only way to "come out ahead" is to make sure as many heaters as possible do not qualify as "standard installations" so you can add on the extras, after the customer is committed to having you put it in. And I doubt that the lease for a power vent is the same as for a 40 gallon electric. They may be screwing the customer, but they definitely know how to avoid doing it to themselves.
 

Bob NH

In the Trades
Messages
3,310
Reaction score
9
Points
0
Location
New Hampshire
Get Your Crap Out of Here!

The only way to "come out ahead" is to make sure as many heaters as possible do not qualify as "standard installations" so you can add on the extras, after the customer is committed to having you put it in.

If I ordered something like this and a plumber tried to add extras to "come out ahead", I would call Home Depot or the rental place and tell them to get their stuff and their installer out of my house.

I walked away from a car deal when the salesman tried to add a $20 fee for the guy who does the paperwork after we had negotiated a price. The salesman tripped over his chair trying to catch me going out the door.
 

Cass

Plumber
Messages
5,947
Reaction score
7
Points
0
Location
Ohio
Bob NH said:
The only way to "come out ahead" is to make sure as many heaters as possible do not qualify as "standard installations" so you can add on the extras, after the customer is committed to having you put it in.

If I ordered something like this and a plumber tried to add extras to "come out ahead", I would call Home Depot or the rental place and tell them to get their stuff and their installer out of my house.

I walked away from a car deal when the salesman tried to add a $20 fee for the guy who does the paperwork after we had negotiated a price. The salesman tripped over his chair trying to catch me going out the door.

I think that he meant to find as many Code Required up grades. This is always an additional cost above and beyond WH instlation costs. Instlation costs are just that , the cost of installing the heater, not other work. When I install a WH even removal of the WH is additional. Removal = moving it anywhere beyond next to the new one. The problem is people sign up to have Lowes install their WHs without having anyone look at the job first.
 

hj

Master Plumber
Messages
33,600
Reaction score
1,037
Points
113
Location
Cave Creek, Arizona
Website
www.terrylove.com
upgrades

Not just code required ones. ANYTHING they can think of that the customer might agree to, such as a drain pan under the heater, plus a drain line to the exterior, putting it on a pedestal, or if it is on a platform then it requires an additional man to remove it, etc.
 

Master Plumber Mark

Sensitivity trainer and plumber of mens souls
Messages
5,533
Reaction score
354
Points
83
Location
indianapolis indiana - land of the free, home of
Website
www.weilhammerplumbing.com
boy, did I start something here.......

the only down side I have
found so far is the paperwork .involved

once you install the heater, the unit belongs to
them and they will pay you for any future service calls

so you dont have to warranty the
unit after it is installed...its their problem
--------------------------------------------------------------

basically if the customer does not want any upgrades
they just sign off on them and its noted in the contract.

thats about what I do already, I dont force the customer
to cough up more money for upgrades , I give them prices
but let them decide if they wish to make them or not.


Of course it all has to be ironed out up=front before you
start the job ----if you are wise....
--------------------------------------------------------

I look at all this as the last ditch effort to save a sale that
is going out the door anyway.

It really depends on how slow you are
and how much paper work you are willing to wade through...
 
Last edited:
Top
Hey, wait a minute.

This is awkward, but...

It looks like you're using an ad blocker. We get it, but (1) terrylove.com can't live without ads, and (2) ad blockers can cause issues with videos and comments. If you'd like to support the site, please allow ads.

If any particular ad is your REASON for blocking ads, please let us know. We might be able to do something about it. Thanks.
I've Disabled AdBlock    No Thanks