(206) 949-5683, Top Rated Plumber, Seattle
Results 1 to 7 of 7

Thread: Kohler acrylic bathtubs- are they the same from HD vs. plumbing store?

  1. #1
    DIY Junior Member JulieAP's Avatar
    Join Date
    Jul 2011
    Location
    Los Angeles, CA
    Posts
    1

    Question Kohler acrylic bathtubs- are they the same from HD vs. plumbing store?

    I see I can get the same Kohler bathtub at home depot for about $75 cheaper than the plumbing store that is an official Kohler distributor. The more expensive plumbing store told me that they have different grades of acrylic and the same tub from HD will not be the same quality.

    I though HD was just cheaper because they buy in bulk?

    We are trying to buy the Kohler Bancroft acrylic tub in white... just the tub and no air or whirlpool.

    is it the exact same tub.... or is the HD one lesser quality?

  2. #2
    Plumber jimbo's Avatar
    Join Date
    Aug 2004
    Location
    San Diego
    Posts
    9,001

    Default

    Kohler ( or any other manufacturer ) would tell you they are the same thing. Anecdotal testimony seems to belie that. For 75 bucks, you get a distributor who will stand behind you, and help intervene with the manufacturer should that be necessary. You decide

  3. #3
    DIY Senior Member kreemoweet's Avatar
    Join Date
    Sep 2009
    Location
    Seattle. WA
    Posts
    371

    Default

    I know of several "plumbing stores" with a fair fraction of their stock coming straight from
    the well-known big box home improvement stores.

  4. #4
    Forum Admin, Expert Plumber Terry's Avatar
    Join Date
    Aug 2004
    Location
    Bothell, Washington
    Posts
    14,195
    Blog Entries
    1

    Default

    We installed a big box Kohler faucet that had been supplied by the customer.
    When the new valve leaked, I took it apart and found that the cartridge and been replaced with a very old one.

    New valves have a date stamped on the brass body and come with a matching date on the cartridge.
    Someone had "exchanged" their old cartridge and then returned it.

    I don't know if Kohler cheapens their product for big box, but I know that Moen does.
    I won't buy lumber there.
    And I've heard that the grade of wood flooring is different.
    Personally, I won't buy lav or toilet supplies there. I don't know what mystery material they make them from, but it doesn't feel as heavy as the stuff my supplier brings in for me.

  5. #5
    Moderator & Master Plumber hj's Avatar
    Join Date
    Aug 2004
    Location
    Cave Creek, Arizona
    Posts
    25,624

    Default

    It is probably the same "material" as the supply house one, but the difference, in my experience, is that it has a higher probability of having defects. My experience has been that HD, and similar, products are not subjected to the same degree of inspection, so more defective items are shipped and sold by the "big box" stores.
    Licensed residential and commercial plumber

  6. #6
    DIY Junior Member Mad's Avatar
    Join Date
    Aug 2011
    Location
    charlottesville virginia
    Posts
    1

    Default

    I bought a fawcet from Lowes for what I thought was a good price. When I went to install it I found the trap was plastic. The store display had a metal trap. I called Kohler and they told me the metal trap was supplied only with fawcets from plumbing distributors, I talked them into sending me a metal trap,told them it was bait and switch etc. I have bought lots of fixtures from Lowes and I have been told that they get 2nds, they are not marked but who would you sell a number 1 grade to?
    Last edited by Terry; 08-09-2011 at 09:34 AM.

  7. #7
    Forum Admin, Expert Plumber Terry's Avatar
    Join Date
    Aug 2004
    Location
    Bothell, Washington
    Posts
    14,195
    Blog Entries
    1

    Default

    The plumbers need to charge for their time. We don't get seconds.
    We just don't have the time for them.

    You will notice that some manufacturer web sites list two part numbers for the same faucet.
    The one sold at the home center will even weigh less in the box. We've know this for years.

    The advantage of purchasing at a plumbing supply is that they don't allow people to swap and steal parts out of them and then return them for store credit.

Similar Threads

  1. Acrylic tubs - Kohler vs Mansfield vs Laurel Mountain
    By miamicanes in forum Plumbing Forum, Professional & DIY Advice, Tips & Tricks
    Replies: 4
    Last Post: 12-23-2013, 08:41 AM
  2. Bathtubs: Vikrell vs Americast vs Acrylic vs ???
    By SmallSea in forum Shower & bathtub Forum & Blog
    Replies: 5
    Last Post: 12-01-2009, 03:45 PM
  3. Building a New House - Supply Store Pushes Kohler
    By birdman in forum Toilet Forum discussions
    Replies: 5
    Last Post: 08-07-2009, 10:46 AM
  4. Pump store?
    By sbousqu in forum Pumps and Tanks Well Forum & Blog
    Replies: 0
    Last Post: 06-29-2008, 06:21 AM
  5. How to store a used pump?
    By riccet in forum Pumps and Tanks Well Forum & Blog
    Replies: 4
    Last Post: 03-16-2008, 02:27 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •