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Thread: Info We Need to Better Answer Your Questions

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    Moderator valveman's Avatar
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    Default Info We Need to Better Answer Your Questions

    Please use this form to supply as much information as you can about your well or pump system before asking for advice. This will better help us answer your questions.

    Copy/Paste the following form to your post. Answer as many of the questions as you can. Don’t worry if you only know a thing or two about your pump and well. We will help you fill out as many as we can. A picture or two is always a great idea. We can fill out many of the blanks just by seeing a picture. You will have a detailed record of your pump and well information that you can save or print. This will greatly help us diagnose your problem, and be a great value to have as much information about your pump system as possible.

    Type of pump?
    Submersible________
    Two wire (no control)________
    Three wire (control box)______
    Wire Size_________ Wire Length________
    or
    Jet Pump (above ground)_________
    One or two pipes down the well____

    Size of Pump?
    Motor Horsepower?__________
    Pump Model #______________
    Date Pump Installed__________

    Pumping from?
    Cistern tank___________
    Pond, lake, river________
    Water Well____________
    Depth of well__________
    Depth to water_________
    Pump Setting__________
    Pipe Size_________"
    Drop Pipe Material
    PVC________
    Steel_______
    Poly________

    Well Recovery Rate_______gpm
    Well Casing Diameter_______”
    Rock Well__________ Sand Well__________ Other______________
    Date Well Drilled____________

    Well Casing Material
    PVC________ Steel_________ Other_________


    Pressure Tank?
    Bladder or diaphragm tank (one pipe to tank)__________
    Size or model of tank____________
    Air charge in top of tank, with pump off and water drained____________PSI
    (check with car tire gauge)
    or
    Plain Hydro Pneumatic tank (two pipes to tank, one in and one out)_________
    Size of tank________________

    Pressure Switch Setting?
    On 30, off 50 ________
    On 40, off 60_________
    Other_______________

    Pump Control Method?
    Cycle Stop Valve model #_________
    Variable speed control #__________
    Pump Start Relay (sprinkler timer, no tank)__________
    Manually turned on and off____________

    Pump Protection
    Cycle Sensor_________
    Pumptec_____________
    Low pressure cutoff switch (lever on side)__________
    Other_______________

    Filters or Softeners______________
    Before or after pressure tank_______
    Type of filter___________________
    Bypass available________________

    Water Used For?
    House Use_______ Number of baths_______ Number of People________
    High Flow Showers_______gpm?
    Plus/Or
    Irrigation with timers________
    Irrigation with hoses________
    Heat Pump______gpm?


    Problems Experienced
    No Water_________________
    Water only part time________
    Water at all times but weak_____
    Air in water_______________
    Pressure surging___________
    Water Hammer (noise)______
    Too Much pressure_________
    Other____________________


    Pump makes clicking or buzzing sounds________
    No Sounds______________
    Pressure gauge reading________psi
    Other____________________________________

    Do you have, and know how to use
    an Ampmeter and Voltmeter__________________

    Describe Problem__________________________.....
    Last edited by valveman; 06-05-2011 at 04:26 PM.

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