Welcome to the group. It works by doing exactly like you did....post a great question.
I personally do not have an answer, but there are a few really great 'old timers' who are regulars here, and someone WILL be able to help you out. Just come back to the forum a few times a day and see if there are additional answers for you.
Most of us tend to stay away from personal email contacts....you know, axe murderers and things lurking on the internet! There is a 'private message' feature when necessary, but the vast majority of our businss is conducted right here on the open forum. There are lots of others interested in your problem.
Happy Memorial Day.