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Thread: Identify faucet brand, Price Pfister

  1. #1
    DIY Junior Member GerardSamuel's Avatar
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    Default Identify faucet brand, Price Pfister

    Could any one help me to identify this faucet? It was purchased about 8 years ago in New York City. I am trying to find a part for it but I don't know the brand.
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  2. #2
    Consultant cwhyu2's Avatar
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    Try American Standard,that is a ceramic disc stem.

  3. #3
    Moderator & Master Plumber hj's Avatar
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    Price Pfister. Call 1-800-PFAUCET and if you can identify the part, they will send it to you. You may have to go to their site to find the faucet model, then download the installation instructions for a parts breakdown and part number. But some parts are generic to their models and all you have to do it describe it.

  4. #4

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    Hi Gerard,

    We're sorry to hear about the problem you’re experiencing with our product. We want to address this issue quickly, but our Consumer Service Team needs some additional information to proceed.

    Please provide:

    * The model number of the product. If you do not know this, please follow these directions: http://www.pfisterfaucets.com/do_it_...lf/how_to.aspx
    * Any other specifics on the issue you’re experiencing
    * A method to contact you (phone is preferred, but email is ok)
    * Best time for contact (ex. mornings, evenings, etc.)

    Please send this information to us at pfistersocial@bdhhi.com.

    We apologize for your inconvenience and look forward to resolving this matter as soon as possible.

    Sincerely,

    The Pfister Team

    Pfister is a part of the Stanley Black & Decker Hardware and Home Improvement (BDHHI) Group.

  5. #5

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    Hello HJ,

    Thank you for stepping in with some help. We really appreciate the great folks here on Terry Love forums.

    The Pfister Support Team

    Quote Originally Posted by hj View Post
    Price Pfister. Call 1-800-PFAUCET and if you can identify the part, they will send it to you. You may have to go to their site to find the faucet model, then download the installation instructions for a parts breakdown and part number. But some parts are generic to their models and all you have to do it describe it.

  6. #6
    Plumber jimbo's Avatar
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    Quote Originally Posted by Pfister Faucets View Post
    Hello HJ,

    Thank you for stepping in with some help. We really appreciate the great folks here on Terry Love forums.

    The Pfister Support Team
    Mr. Pfister: You could be of great help if you could LOOK AT THE PICTURE. We are all trying to identify it based on our experience and whatever catalog and internet resources we have. hj thinks it is PP, and I agree it looks familiar. It also resemble an AS. YOU should be able to tell us instantly if it is PP, and if so, what parts he needs.

    Thanks,

  7. #7
    Master Plumber Redwood's Avatar
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    Quote Originally Posted by Pfister Faucets View Post
    Hi Gerard,

    We're sorry to hear about the problem you’re experiencing with our product. We want to address this issue quickly, but our Consumer Service Team needs some additional information to proceed.

    Please provide:

    * The model number of the product. If you do not know this, please follow these directions: http://www.pfisterfaucets.com/do_it_...lf/how_to.aspx
    * Any other specifics on the issue you’re experiencing
    * A method to contact you (phone is preferred, but email is ok)
    * Best time for contact (ex. mornings, evenings, etc.)

    Please send this information to us at pfistersocial@bdhhi.com.

    We apologize for your inconvenience and look forward to resolving this matter as soon as possible.

    Sincerely,

    The Pfister Team

    Pfister is a part of the Stanley Black & Decker Hardware and Home Improvement (BDHHI) Group.
    Thanks for the Drive-By Assistance....

    Why don't you actually read the thread and look at the picture...
    Maybe you can ID the Faucet especially if your company made it....

    I think it might be a 31 Series Savannah Faucet..

    But I can't tell because your website is useless!

    I try to download the Parts Explosion PDF and all I get is...
    A website error message...


    OH Oh Update! It finally down loaded...

    Here's the Link! https://s3.amazonaws.com/PricePfiste...0explosion.pdf

  8. #8
    Plumber jimbo's Avatar
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    Thank you redwood for venting all our frustrations. Frankly, given the state of technology, most of the major manufacturers should be ashamed of their websites. They are only interested in selling new stuff, and not supporting the older models. Moen,PP, Delta.....if you don't know the model number, and especially if it is not a current model, good luck finding parts lists. Of all the bigs, kohler has the best support, in a way. They have parts breakdowns for everything....a little tedious to search, unless you know the model number, though.

  9. #9
    Moderator & Master Plumber hj's Avatar
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    quote; hj thinks it is PP

    That is a mistake. I do not THINK it is PP, I KNOW it is PP. If I knew what part he needed I might be able to give him the part number. Parts list breakdown http://s7d1.scene7.com/is/content/Pfister/ex-036-01
    Last edited by hj; 06-01-2011 at 06:14 PM.

  10. #10
    Master Plumber Redwood's Avatar
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    Quote Originally Posted by hj View Post
    quote; hj thinks it is PP

    That is a mistake. I do not THINK it is PP, I KNOW it is PP. If I knew what part he needed I might be able to give him the part number. Parts list breakdown http://s7d1.scene7.com/is/content/Pfister/ex-036-01
    Are you sure about that HJ? LOL

  11. #11
    DIY Junior Member GerardSamuel's Avatar
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    Default I cannot thank you enough

    I cannot thank you all enough for this tremendous help.
    Unfortunately the store where I bought the faucet is now out of business.
    It does look like it is an older model of a PP Savannah.
    The faucet is dripping so I think I need to replace the little black rubber gasket inside the cartridge or maybe the entire cartridge.
    I will contact PP directly.
    This may just save my marriage!
    Last edited by GerardSamuel; 06-01-2011 at 08:10 PM.

  12. #12
    Moderator & Master Plumber hj's Avatar
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    quote; The faucet is dripping so I think I need to replace the little black rubber gasket inside the cartridge or maybe the entire cartridge

    They do NOT sell the rubber seal separtely, but WILL send you the cartridge.

  13. #13

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    GerardSamuel:
    If you are in NY, you can check Alfano Plumbing in Corona Queens:

    Alfano Plumbing Parts
    104-78 Roosevelt Avenue
    Corona, NY 11368
    718-899-6500

    They should have any and every faucet part you may need. I never needed anything from here (or any faucet parts for that matter) but a co worker swears by this place, they've been around for decades...

  14. #14
    Moderator & Master Plumber hj's Avatar
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    Why should he buy a possibly "aftermarket" stem from Alfano, when a call to PP will get him an OEM part for either NOTHING, or, at the most, a shipping fee.

  15. #15
    DIY Junior Member GerardSamuel's Avatar
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    Guys,
    Alfano would have been a long subway ride for me, so armed with the knowledge that I have a Price Pfister faucet, I went to New York Replacement Parts Corp. on 94th street and Lexington avenue, where the woman behind the counter instantly recognized my cartridge as Price Pfister part #P910-900. She knew the part number off the top of her head. I bought one for $15.00 [sealed in apparently the original plastic], took it home and it fixed my drip. Now I will call Price Pfister directly for a couple backup cartridges.
    Thanks to all you guys, I have harmony in my home again.
    This forum is a great thing.

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