Damn am I mad.
My first Cimarron experience was bad as the tank would not sit level as the base part that it sits on, had a weird defective bow to it. There was no way I could accept this. Back to Lowes it went.
My wife did the return and tried to check everything out before bring a 2nd Cimarron home. I pull it out of the box, sit it on the garage floor and it teeters!!!!! I also notice the Kohler logo is crooked.
How is this acceptable from a company like Kohler! This is no rinky dink operation here. These are supposedly high end products! Where is the quality anymore!
So, I take it back to Lowes and they give me a hard time about the return. I am 41, but look in like I could be in the 20's. So the guys are asking me all these questions as if I didnt know what I was doing. I pointed out that the inside feet extended past the rim...the guy (an older guy in his 60's) was telling me that I have to put a wax ring on it first to level it. Sorry, but I had no patience...I had to demand that I get my refund now and that I dont have to further justify my return.
I was livid!
Should I contact Lowes or Kohler to complain?
Can someone help me get a toilet from Home Depot, Lowes, *******? I cant special order one or deal with any plumbing supply houses (as I am not a contractor)....which of the big box stores sells a nice toilet that works and is of quality?
My first Cimarron experience was bad as the tank would not sit level as the base part that it sits on, had a weird defective bow to it. There was no way I could accept this. Back to Lowes it went.
My wife did the return and tried to check everything out before bring a 2nd Cimarron home. I pull it out of the box, sit it on the garage floor and it teeters!!!!! I also notice the Kohler logo is crooked.
How is this acceptable from a company like Kohler! This is no rinky dink operation here. These are supposedly high end products! Where is the quality anymore!
So, I take it back to Lowes and they give me a hard time about the return. I am 41, but look in like I could be in the 20's. So the guys are asking me all these questions as if I didnt know what I was doing. I pointed out that the inside feet extended past the rim...the guy (an older guy in his 60's) was telling me that I have to put a wax ring on it first to level it. Sorry, but I had no patience...I had to demand that I get my refund now and that I dont have to further justify my return.
I was livid!
Should I contact Lowes or Kohler to complain?
Can someone help me get a toilet from Home Depot, Lowes, *******? I cant special order one or deal with any plumbing supply houses (as I am not a contractor)....which of the big box stores sells a nice toilet that works and is of quality?