bluenoser
New Member
Hi.
I had a Toto Drake C743E (with matching tank and soft close seat) delivered today. The tank and seat were all packed up nicely (i.e. never opened) but the tank box was clearly opened and poorly repackaged.
Anyway, while the bowl section looks fine, it came with nothing else - no instructions, no caps for the bolts, no anything.
My first question is: What else should normally be included in the box along with the bowl?
My second question is: Would you return the bowl or ask for a discount?
Thank you.
James
I had a Toto Drake C743E (with matching tank and soft close seat) delivered today. The tank and seat were all packed up nicely (i.e. never opened) but the tank box was clearly opened and poorly repackaged.
Anyway, while the bowl section looks fine, it came with nothing else - no instructions, no caps for the bolts, no anything.
My first question is: What else should normally be included in the box along with the bowl?
My second question is: Would you return the bowl or ask for a discount?
Thank you.
James