(206) 949-5683, Top Rated Plumber, Seattle
Page 1 of 2 12 LastLast
Results 1 to 15 of 21

Thread: Experience with INAX toilets?

  1. #1
    DIY Junior Member sly's Avatar
    Join Date
    Feb 2011
    Location
    North Carolina
    Posts
    10

    Default Experience with INAX toilets?

    I'm replacing a 25 year old Briggs toilet in a remodel, had nearly decided on a Toto Carlyle II, then ran across the new INAX site. Apparently in Japan, Toto and INAX are comparable products. They have a model (Dover) that would match *very* well with the Bain tub I've already purchased; MaP is listed as a pretty impressive (for 1.28GPF and gravity) 800. But these are so new in the US I can't find any information at all other than the pretty marketing material . Also there's no supplier in my state. Makes me worry a little about getting parts and support.

    Does anyone have direct experience with these toilets? Any pointers to a good internet supplier?

    http://www.inax-usa.com/download/pro...NC-430S-US.pdf

    Last edited by Terry; 03-03-2011 at 11:32 AM.

  2. #2
    In the Trades Gary Swart's Avatar
    Join Date
    Sep 2004
    Location
    Yakima WA
    Posts
    7,246

    Default

    No experience with this toilet, so I can't rate it as good or bad, but after skimming over the installation instructions, you should realize the water supply is on the opposite side from our standard. Not an insurmountable problem, but would need to be addressed. I saw nothing about replacement parts for the internal workings. Toto parts are off the shelf in plumbing shops everywhere. Would these be special order taking who-knows-how-long? Maybe not, but I'd sure want to know because every toilet eventually has to have these parts replaced. Perhaps some of the pros will have encountered these toilets and can provide first hand opinions.

  3. #3
    DIY Junior Member sly's Avatar
    Join Date
    Feb 2011
    Location
    North Carolina
    Posts
    10

    Default

    Thanks Gary - that's good advice. Parts and support are definitely a concern, i.e. wouldn't want to Fedex parts from Japan . I expect Toto was pretty specialized in the not-too-distant past as well and have done an excellent job going mainstream, probably along the lines of what INAX would like to do. The good news is that they've been selling other things here a while, so they're not starting from scratch.

    Also a good observation about the supply. This is a ground-up remodel so not immediately a big deal. But it makes it problematic down the road to replace this with a different toilet. Interesting that they would do that.

    Here's pic of the Bain tub I already have - they will sit across from each other and like I say a really good match stylistically...tempting at least from a design standpoint.



    p.s. Terry - appreciate your putting the links in there.
    Last edited by sly; 02-27-2011 at 06:27 AM.

  4. #4
    Plumber jimbo's Avatar
    Join Date
    Aug 2004
    Location
    San Diego
    Posts
    9,001

    Default

    Many Toto's are made at a factory in the US.

    I would worry about getting parts for the INAX. I don't have any idea what is uses for a fill, or the flush mechanism.

    Ordering toilets by internet is a real crapshoot. UPS has a near 100% record of delivering them broken! I am surprised that they will still take a toilet. Even LTL, toilets are packed at the factory for shipment in bundled pallets, and do fine. They are NOT adequetely packed to be roughly handled individually.

  5. #5
    DIY Junior Member sly's Avatar
    Join Date
    Feb 2011
    Location
    North Carolina
    Posts
    10

    Default

    One other note - I just took another look at the installation manual. It looks like they spec the supply on the usual/left side (6" up and 9" from center), but since the fill valve is on the other side they are (almost) showing the supply line going behind the bowl, although the drawing isn't very clear. Odd.

  6. #6
    DIY Junior Member sly's Avatar
    Join Date
    Feb 2011
    Location
    North Carolina
    Posts
    10

    Default

    I hear you jimbo. Sony replaced a TV for us under warranty that was shipped freight. The first one didn't survive the trip; the shipper's comment was exactly what you said, most of the time these are palletized several together and one set by itself was unusual for them to deal with. In this case I have no local supplier.

    I definitely prefer buying something made here to the point of paying a premium, as long as quality is equal or better.

  7. #7
    Forum Admin, Expert Plumber Terry's Avatar
    Join Date
    Aug 2004
    Location
    Bothell, Washington
    Posts
    14,192
    Blog Entries
    1

    Default

    INAX is coming into the States. I'm buying in Los Angeles and soon will have it in Seattle.
    I've been selling their bidet seats for years.

    Last edited by Terry; 03-03-2011 at 11:20 AM.

  8. #8
    One who lurks Basement_Lurker's Avatar
    Join Date
    Jun 2007
    Location
    Victoria, BC
    Posts
    668

    Default

    all of the inax products I used in Japan were pretty fancy and of excellent quality.
    Broken promises don't upset me. I just think, why did they believe me? -Jack Handy


    www.blackbirdkitchenandbath.com

  9. #9

    Default Experience with Inax Toilets

    Terry, Jimbo, Gary, Sly,

    I came across the Inax thread and wanted to respond to some of the questions about Inax toilets. Inax has a large distributor in Kent. I'm not sure if I can mention their name on this forum. Inax toilets are not sold online.
    The tank parts come from R&T Plumbing. They are UPC listed fittings. However, you can use an aftermarket fill valve (such as Fluidmaster or Korky) in place of the OEM fill valve. The dual flush drain valve is not an off-the-shelf part, but it is very easy to service. About the only part from the drain valve that would ever need to be replaced is the gasket. The drain valve that Inax uses is very similar to the one used in the Toto Aquia and the Kohler Persuade. The Kent distributor also carries common replacement parts. If they don't have a part, Inax stocks the parts in their Southern California warehouse.
    As noted, the fill valve is on the opposite side of the tank. For this model, the installer will need to use a 20" supply hose. Because of the design of the bowl, it will be necessary to connect the supply hose to the fill valve before connecting the supply hose to the angle stop.
    In regards to Toto tank parts, they switched their tank parts from Lavelle/Korky to WDI around 2006. WDI parts are not readily available, although some Toto dealers may stock the tank parts.

  10. #10
    Forum Admin, Expert Plumber Terry's Avatar
    Join Date
    Aug 2004
    Location
    Bothell, Washington
    Posts
    14,192
    Blog Entries
    1

    Default

    I purchase my Toto from the Kent distributor here in the Seattle area. In fact I was there picking up product just last week, though normally I receive my product Tuesday and Thursday without driving there. I have an INAX bidet seat that I use at home.

    INAX in Seattle and Los Angeles
    Last edited by Terry; 03-03-2011 at 06:12 PM.

  11. #11
    DIY Junior Member sly's Avatar
    Join Date
    Feb 2011
    Location
    North Carolina
    Posts
    10

    Default

    Christian, thanks for the additional info.

    Terry, I sent you email to the general address, will also try a PM.

  12. #12
    Forum Admin, Expert Plumber Terry's Avatar
    Join Date
    Aug 2004
    Location
    Bothell, Washington
    Posts
    14,192
    Blog Entries
    1

    Default

    The INAX Saint Clair Dual Flush
    I sell these in the Seattle and Los Angeles area.




    And their suite

    Last edited by Terry; 03-03-2011 at 06:11 PM.

  13. #13
    DIY Junior Member sly's Avatar
    Join Date
    Feb 2011
    Location
    North Carolina
    Posts
    10

    Default

    It's beautiful stuff in the marketing material, would love to check it out. However in addition to no dealer in my state, there's no contact number or address on the website, just an email address, and no response to email. So no warm feeling about support yet . It's starting to look like a Toto will replace my old Briggs.

  14. #14

    Default

    Sly,

    Inax can be reached at 877-800-4629. They are headquarted in Torrance, CA.

  15. #15
    DIY Junior Member sly's Avatar
    Join Date
    Feb 2011
    Location
    North Carolina
    Posts
    10

    Default

    Chris, thanks for the info. Looks like there's a chance we'll have a distributor here in the near future . Terry, thanks for helping Chris get in touch with me.

Similar Threads

  1. Replies: 2
    Last Post: 08-18-2010, 03:19 PM
  2. Any Experience with St. Thomas Creations toilets?
    By Cherie in forum Toilet Forum discussions
    Replies: 6
    Last Post: 03-13-2008, 06:52 PM
  3. Any experience with Dual Flush Toilets
    By bigheadr in forum Toilet Forum discussions
    Replies: 9
    Last Post: 03-12-2007, 02:43 PM
  4. Any experience with Pinoir toilets?
    By lindamarbeach in forum Toilet Forum discussions
    Replies: 0
    Last Post: 12-27-2005, 01:10 PM
  5. Please help...INAX Clessence Toilet Seat Bidet doesn't fit..
    By ghymes in forum Toilet Forum discussions
    Replies: 8
    Last Post: 07-26-2005, 09:16 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •