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Thread: Ready to get a new softener

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  1. #1
    DIY Member SemiHandyRon's Avatar
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    Default Ready to get a new softener

    My 7-year-old Culligan no longer softens the water, so I'm going to scrap and replace it. I'm not dealing with Culligan again because of the way they overcharged me on a repair.

    Having done my "due diligence" of softener sizing (profound thanks to Gary Slusser!), I'm thinking of replacing it with a Prosoft CS1 EE Metered Smart Memory Model CS1-40K from Quality Water Treatment, doing a self-install. Anyone have any pushback on this plan?

    Perhaps an alternative would be to modify my current setup (see photo) with new resin and a new control valve. Is that a better idea?
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    DIYer, not in the trades LLigetfa's Avatar
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    IMHO 7 years is a short life and I think it prudent to do a forensic analysis on what killed it. Unless you deal with that, the new one could suffer the same fate. I had my softener rebedded after 12 years and what killed mine was probably iron. I had my iron filter rebedded at the same time but will have to rethink how I treat the water.

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    DIY Member SemiHandyRon's Avatar
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    Hmmm...maybe what killed my w/s is what killed my w/h, which died at age 6 years, 1 month spewing rust. (That's a new Rheem w/h sitting next to the w/s.) Checking with the city water department, our water contains no iron and no manganese. Any thoughts on what forensic steps to take? Hardness here is 8 to 10 grains.

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    DIYer, not in the trades LLigetfa's Avatar
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    Not sure what steps to take as I am a consumer, not a water treatment expert but there are several experts here that may be able to answer that. By comparison, my State gas water heater lasted 11 years. I am on well water.

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    DIYer, not in the trades LLigetfa's Avatar
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    Quote Originally Posted by SemiHandyRon View Post
    Checking with the city water department...
    How are you dealing with the clorine? My understanding is that while there are softener beads that may be clorine resistant, none are clorine proof. How good is your pressure and flow rate? I think both are a benefit to a good bed shake-up and thorough regen. Since I have an iron filter that uses a micronizer, my pressure and flow rate are less than ideal. I will periodically override the pressure switch, taking it up to 80 PSI to shake-up the bed during a backwash when I start to notice diminished capacity.
    Last edited by LLigetfa; 02-19-2011 at 11:16 AM. Reason: typo

  6. #6
    In the Trades Akpsdvan's Avatar
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    Sounds like the city ran some thing through the water line and your place was hit by what was clearing out of the city water lines.
    Normally the city lets people know that they are going to do line cleaning, when that happens if the softener is put in bypass that will save the resin from getting all that junk that might come in.
    If you only know of a month, then maybe a large big blue filter before the softener that only gets the filter in the time frame that the city is doing the cleaning.

    I am not sure if the Culligan tank could take another control valve..

  7. #7
    DIY Member SemiHandyRon's Avatar
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    Quote Originally Posted by Akpsdvan View Post
    Sounds like the city ran some thing through the water line and your place was hit by what was clearing out of the city water lines.
    Normally the city lets people know that they are going to do line cleaning, when that happens if the softener is put in bypass that will save the resin from getting all that junk that might come in.
    If you only know of a month, then maybe a large big blue filter before the softener that only gets the filter in the time frame that the city is doing the cleaning.

    I am not sure if the Culligan tank could take another control valve..
    Wow...cannot confirm or deny anything the city might have done. On the big blue, see previous post. Thanks for the reply; you've given me something to think about!

  8. #8
    DIY Member SemiHandyRon's Avatar
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    Quote Originally Posted by LLigetfa View Post
    How are you dealing with the clorine? My understanding is that while there are softener beads that may be clorine resistant, none are clorine proof. How good is your pressure and flow rate? I think both are a benefit to a good bed shake-up and thorough regen. Since I have an iron filter that uses a micronizer, my pressure and flow rate are less than ideal. I will periodically override the pressure switch, taking it up to 80 PSI to shake-up the bed during a backwash when I start to notice diminished capacity.
    Chlorine is only 1.2 ppm here per the city water official report. My own tests read less than that. But in any case, I have had a big blue filter for the life of the unit except the past six months. The wife kept complaining about the result of no chlorine: greater prevalance of "that pink bacteria" that necessitates more frequent cleaning of toilet bowls, etc. City water pressure is good: at least 50 psi. The only problem I ever noticed with the pressure dropping too low I traced to a defective big blue filter: for some reason a lot of the granulated carbon got outside the filter. Once I took out the defective filter, the pressure went back to normal.

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    DIYer, not in the trades LLigetfa's Avatar
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    Quote Originally Posted by SemiHandyRon View Post
    City water pressure is good: at least 50 psi...
    50 PSI static or at what GPM? With the GPM required for the backwash, do you still see 50 PSI after Big Blue during the backwash? Where is the pressure guage?

  10. #10
    That's all folks! Gary Slusser's Avatar
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    Quote Originally Posted by SemiHandyRon View Post
    My 7-year-old Culligan no longer softens the water, so I'm going to scrap and replace it. I'm not dealing with Culligan again because of the way they overcharged me on a repair.

    Having done my "due diligence" of softener sizing (profound thanks to Gary Slusser!), I'm thinking of replacing it with a Prosoft CS1 EE Metered Smart Memory Model CS1-40K from Quality Water Treatment, doing a self-install. Anyone have any pushback on this plan?
    BEWARE... that model is not using a Clack WS-1 EE control valve although the site makes it sound as if it is.

    They actually copied/pasted Clack's text from their web site into their web site, along with the Clack warranty info but... You do not get to work with any control valve manufacturer for warranty; it goes dealer, his supplier and THEN the supplier only goes to the manufacturer IF the supplier can't identify the problem or IF it is a warranty problem or not. Fleck is in Brookfield WI. Clack is in Windsor WI. The supplier is a contracted distributor of the manufacturer.

    The pictured control valve on the model you mention is of a Fleck 6700 control valve and the by pass is a SS Fleck used on the 5600, 6600 and 6700 control valves.

    Clack's water treatment/control valve page.
    http://www.clackcorp.com/water.htm

    From Quality Water Treatment's prosoft control valve page...
    http://www.qualitywatertreatment.com...rosoft_cs1.htm

    Pictures of the Fleck 6700 softeners called the proflo CS-1 EE.
    http://www.qualitywatertreatment.com...oft_cs1.htm#40

    Warranty...
    http://www.qualitywatertreatment.com/warranty_clack.htm
    Gary Slusser Retired (= out of business)
    Click Here to learn how to correctly size or program a water softener.
    CAUTION, as of Nov 12 2013 all YouTube videos showing how to rebuild a Clack valve have an error in them that can cause damage.

  11. #11
    DIY Member SemiHandyRon's Avatar
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    Quote Originally Posted by Gary Slusser View Post
    BEWARE...
    Stunning. Either that dealer is being sloppy or is being...you know.

    Any other dealer you recommend me using instead?

    You da man, Gary!

  12. #12
    That's all folks! Gary Slusser's Avatar
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    Quote Originally Posted by SemiHandyRon View Post
    Stunning. Either that dealer is being sloppy or is being...you know.

    Any other dealer you recommend me using instead?

    You da man, Gary!
    He's being .... you know.

    Nope I don't know other dealers but some are said to not be so good.

    Thanks for the kind words.
    Gary Slusser Retired (= out of business)
    Click Here to learn how to correctly size or program a water softener.
    CAUTION, as of Nov 12 2013 all YouTube videos showing how to rebuild a Clack valve have an error in them that can cause damage.

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